Contractor Services Coordinator - (Remote/Hybrid/In-Office Flexible)

Description

Recognized as a certified “Great Place to Work”, National Field Representatives (NFR) is a family owned and operated company located in Claremont, NH. Proud of its performance, reputation and most of all, its employees who make it all possible, NFR offers a supportive work environment with great benefits.

NFR maintains properties for mortgage companies by working closely with our nationwide network of contractors and inspectors. Our Contractor Services Department has openings for Contractor Service Coordinators.

As a Coordinator, you will provide oversight to ensure NFR has adequate coverage to handle all preservation orders received and manage contractor performance. Responsibilities include assigning work orders, negotiating pricing adjustments, managing performance of contractors, conducting on-boarding interviews, expediting orders and researching contractor disputes. NFR’s rapport with independent contractors is paramount to its success. As a coordinator, you will be at the forefront cultivating and maintaining those relationships.

Requirements

The ideal candidate will have experience managing a high-volume workload, ability to evaluate information and problem-solving skills. Previous experience in default mortgage servicing is preferred. Prior experience managing a vendor network is beneficial. Excellent Customer service and communication skills, attention to detail, strong computer skills and ability to multitask are necessary.

If you are seeking a new opportunity and have the desire to be a part of an exceptional team with a true spirit of camaraderie, you are encouraged to apply.

This position is remote with an option to work hybrid or in office from our NH office. Remote locations are available in the following states: AL, DE, FL, GA, IA, KS, MS, NC, NH, SC, TX and VT

NFR offers a great training program and benefits package including: health, dental, vision, company paid life insurance, generous PTO package, 401(k) employer matching contribution, and third-party products such as disability and additional life insurance. NFR does not sponsor work visas.