Controller

Department: Finance & Accounting

Reports To: Chief Financial Officer (CFO)

Employment Type: Full-Time

FLSA Classification: Exempt

Work Location: Remote, United States

POSITION SUMMARY

VetClaims.ai is seeking a highly experienced, analytical, and detail-oriented Controller to lead the organization's accounting operations, financial reporting, internal controls, and financial compliance functions.

Reporting directly to the Chief Financial Officer (CFO), the Controller will serve as a key financial leader responsible for ensuring the accuracy, integrity, and reliability of the company's financial records and accounting processes.

This position requires a minimum of 10 years of progressive accounting and financial management experience, with demonstrated expertise in financial reporting, operational accounting, risk management, and financial process improvement.

The ideal candidate will possess strong technical accounting knowledge, sound financial judgment, and the ability to operate effectively within a growing, multi-department organization. The Controller must be capable of managing complex financial operations, strengthening internal controls, and providing executive leadership with accurate, actionable financial information.

KEY RESPONSIBILITIES

1. Accounting Operations & Financial Management

• Direct and oversee the organization's daily accounting operations, including general ledger management, accounts payable, accounts receivable, and account reconciliations.
• Manage monthly, quarterly, and annual financial closing processes to ensure timely and accurate reporting.
• Oversee the preparation, review, and maintenance of financial statements, including balance sheets, income statements, and cash flow statements.
• Ensure all financial transactions are accurately recorded and appropriately classified in accordance with Generally Accepted Accounting Principles (GAAP).
• Maintain the integrity of the general ledger and supporting financial documentation.
• Identify accounting discrepancies, investigate variances, and implement corrective actions.
• Establish consistent accounting procedures that support accuracy, efficiency, and organizational growth.

2. Financial Reporting & Analysis

• Prepare comprehensive financial reports and analyses for review by the CFO and executive leadership.
• Monitor organizational financial performance and identify trends, risks, and areas requiring attention.
• Analyze revenue, expenses, operating costs, and financial variances.
• Provide accurate financial information to support budgeting, forecasting, and strategic planning.
• Develop and maintain financial reporting procedures that ensure consistency and transparency across departments.
• Support executive leadership with financial analyses, recommendations, and operational insights.
• Ensure financial reporting deadlines are consistently met.

3. Internal Controls, Compliance & Risk Management

• Develop, implement, and maintain comprehensive internal accounting controls, policies, and financial procedures.
• Ensure compliance with applicable federal, state, and local financial regulations and reporting requirements.
• Maintain accounting practices consistent with GAAP and established organizational policies.
• Identify potential financial risks, control weaknesses, and process inefficiencies.
• Implement corrective measures designed to mitigate financial exposure and strengthen accountability.
• Maintain appropriate segregation of duties, financial approval processes, and documentation standards.
• Coordinate and support external audits, financial reviews, and tax preparation activities.
• Ensure financial records are accurate, properly maintained, and readily available for authorized review.

4. Payroll, Compensation & Financial Reconciliation

• Partner with Human Resources, Payroll, and executive leadership to ensure accurate financial accounting and reconciliation of employee compensation.
• Oversee payroll-related accounting entries, expense allocations, accruals, and liability reconciliations.
• Review financial records related to employee wages, bonuses, commissions, and incentive compensation.
• Ensure accurate accounting treatment of independent contractor payments and related financial obligations.
• Reconcile payroll and compensation expenses against accounting records and applicable financial reports.
• Identify discrepancies in payroll-related financial transactions and coordinate appropriate resolutions.
• Support the development of financial controls related to payroll processing, compensation expenses, and payment authorization.
• Collaborate with appropriate departments to improve the accuracy and efficiency of payroll-related financial reporting.

5. Budgeting, Forecasting & Expense Oversight

• Support the CFO in developing annual operating budgets, financial forecasts, and financial planning initiatives.
• Analyze actual financial results against established budgets and forecasts.
• Monitor departmental expenses and identify opportunities to improve cost management.
• Provide financial analyses to support operational planning and resource allocation.
• Assist with cash flow monitoring, working capital analysis, and financial projections.
• Identify unusual spending patterns, financial inefficiencies, and potential cost-saving opportunities.
• Provide recommendations to strengthen financial performance and operational accountability.

6. Financial Systems & Process Improvement

• Oversee the accuracy, integrity, and consistency of financial information maintained within company accounting systems.
• Evaluate existing accounting processes and identify opportunities for standardization, automation, and improvement.
• Implement efficient financial reporting and reconciliation workflows.
• Maintain appropriate controls over financial system access, data accuracy, and transaction documentation.
• Collaborate with internal technology and operational teams to improve financial systems and reporting capabilities.
• Support the integration and optimization of financial tools and accounting software.
• Develop scalable accounting processes that support continued organizational growth.

7. Leadership & Cross-Departmental Collaboration

• Serve as a primary accounting and financial operations resource to the CFO.
• Provide leadership, guidance, and oversight to assigned accounting personnel, as applicable.
• Establish clear performance expectations and accountability standards within assigned financial functions.
• Collaborate with Human Resources, Operations, Sales, and other departments to maintain accurate financial information.
• Communicate financial policies, procedures, and reporting expectations to appropriate stakeholders.
• Support executive leadership with timely financial information and sound accounting recommendations.
• Promote a culture of financial integrity, accountability, confidentiality, and continuous improvement.

REQUIRED QUALIFICATIONS

• Bachelor's degree in Accounting, Finance, or a closely related field.
• Minimum of 10 years of progressive accounting and financial management experience.
• Demonstrated experience in financial reporting, general ledger management, accounting operations, and internal controls.
• Extensive knowledge of Generally Accepted Accounting Principles (GAAP) and applicable accounting standards.
• Proven experience managing monthly, quarterly, and annual financial close processes.
• Strong understanding of financial statements, balance sheet reconciliations, cash flow reporting, and expense management.
• Experience developing, implementing, and maintaining internal accounting controls and financial procedures.
• Demonstrated ability to identify financial discrepancies, assess risks, and implement corrective actions.
• Experience supporting budgeting, forecasting, and financial analysis.
• Proficiency with accounting software, financial management systems, and advanced Microsoft Excel functions.
• Strong analytical, organizational, and problem-solving skills.
• Excellent written and verbal communication skills, including the ability to present financial information to executive leadership.
• Ability to manage competing priorities, meet critical deadlines, and maintain accuracy in a fast-paced environment.
• Demonstrated ability to exercise independent judgment while maintaining strict confidentiality of sensitive financial and organizational information.

PREFERRED QUALIFICATIONS

• Certified Public Accountant (CPA) designation preferred, but not required.
• Master's degree in Accounting, Finance, Business Administration, or a related field.
• Previous experience serving as a Controller, Assistant Controller, or senior accounting leader.
• Experience supporting financial operations within an organization of 300 or more employees.
• Experience working in a rapidly growing, multi-department organization.
• Familiarity with ADP, Gusto, or comparable payroll and financial systems.
• Experience with commission-based compensation structures, incentive payments, and complex payroll reconciliation.
• Experience supporting external audits, tax preparation, and financial compliance reviews.
• Experience implementing accounting automation, financial reporting improvements, or enhanced internal control procedures.
• Background in technology-enabled services, professional services, or other operationally complex business environments.

CORE COMPETENCIES

Financial Expertise: Advanced knowledge of accounting principles, financial reporting, internal controls, and financial operations.

Analytical Thinking: Ability to evaluate complex financial information, identify discrepancies, and develop effective solutions.

Leadership & Accountability: Demonstrated ability to establish clear expectations, maintain financial discipline, and support organizational objectives.

Attention to Detail: Commitment to accuracy, consistency, and integrity in all financial records and reporting.

Confidentiality & Professional Judgment: Ability to manage sensitive financial information responsibly and exercise sound independent judgment.

Process Improvement: Ability to identify operational inefficiencies and implement scalable financial solutions.

Cross-Functional Collaboration: Ability to communicate effectively and work collaboratively with executive leadership and multiple departments.

KEY PERFORMANCE INDICATORS (KPIs)

Performance in this position will be evaluated based on the following areas:

• Financial Reporting Accuracy: Accuracy, completeness, and reliability of financial statements and accounting records.
• Timely Financial Close: Consistent completion of monthly, quarterly, and annual accounting close processes within established deadlines.
• Internal Control Effectiveness: Implementation and maintenance of appropriate accounting controls, documentation, and financial safeguards.
• Reconciliation Accuracy: Timely identification and resolution of general ledger, payroll, and financial account discrepancies.
• Compliance & Audit Readiness: Adherence to applicable accounting standards, regulatory requirements, and internal financial policies.
• Financial Process Efficiency: Measurable improvements in accounting workflows, reporting consistency, and operational effectiveness.
• Executive Financial Support: Delivery of accurate, timely, and actionable financial information to the CFO and executive leadership.

POSITION AUTHORITY & ACCOUNTABILITY

The Controller is responsible for overseeing the accuracy and integrity of VetClaims.ai's accounting records, financial reporting processes, and internal financial controls.

This position operates under the direction of the Chief Financial Officer and is expected to exercise sound professional judgment in the execution of assigned responsibilities.

The Controller is authorized to recommend accounting process improvements, identify and escalate financial risks, enforce established financial procedures, and coordinate corrective actions within approved organizational policies and delegated authority.

Strategic financial decisions, material financial commitments, and expenditures requiring executive authorization remain subject to CFO and applicable leadership approval.

EQUAL EMPLOYMENT OPPORTUNITY

VetClaims.ai is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

Employment decisions are based on qualifications, performance, business needs, and applicable legal requirements.