About The Job
- Manage Corporate Actions and Income events and client enquiries, by respecting the established Service Level Agreement (SLA) and operational procedures
Your Main Activities Are
- Ensure all Corporate Actions and Income setups, instructions and payments are processed while meeting standards established by the Bank and the team’s procedures
- Guarantee the four-eyes checking principle whenever is necessary and without any form exception
- Provide accurate and detailed information to clients and service partners pertaining to Corporate Actions and Income events. Guarantees the support of clients and other relevant stakeholders during the process
- Manage all queries and client service requests in the dedicated tools to allow statistical analysis of activity
- Guarantee that all procedures are updated on an ongoing basis, taking into account market, service and product changes and/or potential risk factors
- Develop knowledge of existing markets, their changes and financial instruments by making regular use of various information sources (Market Updates, Client Updates, Market Announcements, among others)
- Contribute to the improvement of service delivery and client satisfaction by sharing improvements to the process whenever applicable
Profile And Skills To Success
- Bachelor’s degree in Economics, Finance and Accounting or High School
- Up to 2 years of relevant experience in Accounting and Finance
- Fluent (C1) level of English
- Ability to collaborate/teamwork
- Attention to detail/rigor
- Client focused
- Adaptability
- Good organisational skills
- Analytical Ability
Why joining BNP Paribas?
BNP Paribas, The European Leader In Banking And Financial Services In Europe, Operates In 64 Countries And Has Nearly 180,000 Employees. The Group Is Structured Around Three Operating Divisions. Its Business Lines Cooperate Closely, As Part Of Our Integrated Model, To Meet The Needs Of All Our Clients In a Coordinated Manner
- Corporate & Institutional Banking (CIB), connects corporate clients needing financing and institutional clients looking for investment opportunities;
- Commercial, Personal Banking & Services (CPBS), brings together all the Group’s commercial & personal banking and several specialised businesses;
- Investment & Protection Services (IPS), combines a unique continuum of products and services across protection, saving, investment and real-estate.
Our presence in Portugal
In Portugal since 1985, BNP Paribas today has more than 9.700 employees, distributed across the Group's 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.
Diversity and Inclusion Commitment
BNP Paribas´ Ambition Is To Cultivate An Open And Responsive Environment For All That Encourages Collaboration And Interaction. We Demonstrate Our Commitment By Actively Contributing To The Group’s Diversity And Inclusion Strategy And Goals, In Line With The United Nations Sustainable Development Goals. As Part Of Our Local Corporate And Social Responsibility - Diversity & Inclusion Strategy, BNP Paribas Portugal Is Committed To
- Promote a fair and unbiased recruitment process and offer professional development opportunities to all employees;
- Celebrate diversity and advocate for inclusion, both externally and internally, encouraging employee’s participation, creating space for different voices to be heard.
To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.
Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices.
Commitment towards work/life balance
Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life.
To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.
- Please note that only applications submitted in English will be considered.
- In case you are selected for this role, further documentation will be requested to support your hiring process.