Corporate Services Administrator

Corporate Services Administrator Role Purpose The Corporate Services Administrator plays a pivotal role in supporting administrative, operational and communication functions across the company. This role ensures high‑quality, inclusive and timely support for internal teams, members and external stakeholders. Rostering / Delivery Focus Provide high‑quality administration and customer support for Programs Core responsibilities: rostering support, scheduling, participant communication, incident triaging, phone/email enquiries Additional responsibilities: issuing quotes, booking travel, CRM management Must follow seamless processes and provide clear handover to the other administrator Key Responsibilities Organisational Administration Manage central inboxes and phone lines Provide administrative support across all departments Support travel bookings, stationery and merchandise Assist CEO, COO and CFO with diary and meeting management Data, Systems & Reporting Maintain data integrity across CRM, CMS and project systems Assist with system migrations Support payroll and rostering data entry Ensure correct data entry and linking Follow all paperwork and process requirements Candidate, Participant & Community Support Act as first point of contact for candidates, participants and weekend staff Support onboarding, applications and communications Coordinate drop‑in sessions, workshops and online events Ensure accessible and inclusive communication Process NDIS quotes and progress reporting Rostering & Program Logistics Manage rostering systems efficiently Maintain attendance rolls, absentee forms, support worker rosters and WhatsApp groups Identify engagement issues and escalate Complete payroll and timesheet reconciliation Technology & Equipment Management Support onboarding of new staff Liaise with managers for system access Communications & Engagement Create accessible templates Distribute timely updates Ensure consistent brand tone General Participate in staff meetings Maintain confidentiality Support other team members as required Skills, Knowledge & Attributes Minimum 2 years’ experience in admin, communications or member support Excellent organisation and attention to detail Strong written and verbal communication Problem‑solving and risk management skills Experience with CRM, CMS and project management tools Proactive, flexible and comfortable working remotely Strong interpersonal skills and inclusive practice Governance or payroll experience desirable Knowledge of disability, education or arts sectors advantageous Selection Criteria Certificate/Diploma in Business Administration (desirable) Proven administrative expertise Strong communication skills Stakeholder engagement and problem‑solving High attention to detail Ability to work across time zones Proficiency with Google Workspace, Microsoft Office, CRM, Asana Strong team collaboration Person Specification Highly organised, detail‑focused, calm under pressure Strong sense of responsibility and follow‑through Inclusive mindset and commitment to accessibility Enjoys fast‑paced, service‑oriented environments Self‑starter who works across departments to “get the job done” Role type Administration, Operations, and Support Role Administrative Assistant Locations Jollibee Tower, Ortigas Center, Pasig City Remote status Fully Remote Work Schedule Thursday - Monday 9AM - 8PM AEST Shifting Schedule? Yes Shifts with Daylight Savings? Yes About Satellite Office Satellite Office partners with some of the world’s leading brands to build high-performing offshore teams based in the Philippines. Our people work directly with international clients in roles that are meaningful, challenging, and rewarding. Whether you’re in customer service, IT, digital marketing, finance, or creative design, you’ll be empowered to do your best work, and build a career you can be proud of. At Satellite Office, we’re committed to creating a workplace unlike any other, fostering growth through engaging employee programs, continuous learning and development, team-building experiences, company-wide celebrations, and world-class office spaces. Why You'll Love Working Here: 🌟 You’re Valued. You won’t just be a number. You’ll be part of a close-knit, collaborative team where your contributions matter. 🚀 You’ll Grow. From day one, you’ll have access to learning opportunities, mentoring, and support to help you reach your full potential. 🎉 You’ll Belong. We’re proud of our vibrant and inclusive culture, filled with team-building events, company-wide celebrations, wellness programs, and more. 🏢 You’ll Work in Style. Our world-class offices are located in premium business hubs like BGC and Ortigas. Modern, comfortable, and designed to bring out your best. 💼 You’ll Work with Global Brands. We match you with top international clients where you’ll work directly with their teams and make a real impact. Whether you’re starting a new chapter or growing in your profession, Satellite Office is where you’ll find more than just a job. You’ll find a career you can be proud of.