Country Manager

Country Manager At Made of Storm, we are professional headhunters dedicated to connecting top-tier talent with leading companies in the iGaming industry. Our focus is on identifying and attracting the best professionals who can drive success in this dynamic market. We are looking for a Country Manager who will take ownership of business performance in their market. This role sits at the intersection of operations, analytics, and product thinking. You will be responsible for developing one or two markets, identifying growth opportunities, managing key business metrics, and driving initiatives that improve revenue, retention, and overall business performance. This is a highly autonomous role where success is driven not by direct people management, but by ownership, data-driven decision-making, hypothesis testing, and effective cross-functional collaboration. Your Mission Own the business performance of one or two markets as independent business units. Monitor key business metrics, product performance, CRM activities, customer support, and financial indicators on a daily basis. Analyze conversion funnels, retention, cohort performance, ROI, payback, and other business metrics. Conduct competitor research and analyze local market trends and customer behavior. Launch and optimize local CRM campaigns, bonus mechanics, retention initiatives, and promotional activities. Perform regular product testing, identify issues, and coordinate their resolution. Generate hypotheses, prioritize initiatives, and measure their business impact. Collaborate closely with Product, CRM, VIP, Customer Support, Marketing, Finance, Payments, Legal, and other cross-functional teams. Ensure high-quality product localization and adaptation to local market needs. Monitor deposits, VIP activity, and customer retention metrics. Continuously improve customer experience and overall business performance. Your Unique Contribution 3+ years of experience as a Country Manager, Product Manager, Product Operations, Business Operations, Growth Manager, or in a similar role. Experience in iGaming, FinTech, Neo-banking, Crypto, E-commerce, or other data-driven B2C digital products. Experience working with KPIs, conversion funnels, cohort analysis, financial, product, and business metrics. Proven experience identifying growth opportunities and delivering initiatives with measurable business impact. Experience collaborating effectively with cross-functional teams without direct authority. Experience with CRM, retention, or customer lifecycle management is a plus. Data-driven mindset: strong analytical skills, experience working with analytical tools, and the ability to make data-driven decisions. Strong ownership mindset and accountability for business results. Ability to work independently in a highly autonomous environment. Fluent Russian and English at B2 level or higher. What’s in It for You Fully remote work with flexible schedule. Corporate equipment provided. Corporate discount for psychological counseling services. Professional training reimbursement. Corporate foreign language learning programs. Sports reimbursement. Company gifts for birthdays, weddings, and the birth of a child. Private health insurance. Learning & Development support, including internal and external training programs and conferences. A dedicated team of professionals. Career growth and internal development opportunities. Locations Remote Remote status Fully Remote