Course Scheduling and Timetabling Coordinator

This competition is open to all applicants however; internal candidates and applicants who were former employees of the University of Alberta will be given priority consideration before external candidates. Please log in to verify your internal candidate status. Location - This role is hybrid with a mix of remote and in-person work at North Campus Edmonton. Reporting to the Director, Office of Education, the Course Scheduling and Timetabling Coordinator (CSTC) provides dedicated support to academic units in the College, working collaboratively with academic and administrative leaders to construct an academic timetable that best meets the needs of students (undergraduate and graduate) and professors. They ensure that class schedules, enrollment restrictions, space assignments and room booking processes and procedures are documented, and those procedures are in practice and completed to schedule. By providing expert policy and business process support, the CSTC is seen as a knowledge expert who works proactively to resolve issues and continually improve processes. Through this understanding of the process, the CSTC is well-positioned to provide superior service across Faculties and Departments as well as liaising with the Registrar's Office. Gathers data and information from all teaching areas (both internal and external courses) in order to effectively advise and inform academic leaders in faculties and departments and ensure effective course and timetable decisions. Managing the development of a Course Master Timetable to maximize teaching efficiency, minimize course conflicts, and provide consistent course management across the College Maintain term-by-term schedules for each academic program offered by the Faculties in the College to ensure conflict free schedules, and to assist with optimizing student, instructor and facility schedules. Understands the details in Campus Solutions to be able to problem solve and troubleshoot errors and works with the Exams & Timetabling Centre of Expertise (ETT) to do so when warranted. Monitors enrollment pressures to advise academic leaders on strategic timetable management and to implement appropriate changes to the course schedule throughout the registration cycle. Acts as the first point of contact for all course scheduling and timetabling matters Responds to specific inquiries from faculty and academic leaders. Provides information related to class scheduling and timetabling for the entire college. Undergraduate degree Demonstrated ability to develop positive and professional working relationships with both internal/external clients, and stakeholders at all organizational levels. Ability to work independently and to build and maintain professional working relationships as a trusted team member and positive representative of the College Advanced knowledge and proficiency in Google Suite, PeopleSoft (Campus Solutions) and Microsoft Office, especially Excel, is essential. Strong knowledge of University policies and procedures Excellent communication (oral and written), interpersonal and organizational skills. Proven ability to multitask, prioritize, work independently and develop strategies to solve problems while maintaining superior accuracy. Strong analytical and organizational skills, including problem assessment and escalation. Demonstrated excellence in paying attention to detail. Two years’ experience in a related role. Ability to work with multiple stakeholders, and to coordinate competing demands. Knowledge of admissions process, academic program requirements, and calendar changes. Application Instructions Click "Apply Now" to submit your resume and cover letter. This position is subject to all applicable terms and conditions of the collective agreement between the Governors of the University of Alberta and the Non-Academic Staff Association (NASA). This position offers a comprehensive benefits package .