Credit and Collections Specialist

We are seeking a detail-oriented and customer-focused Credit and Collections Analyst to join our Global Finance team. In this role, you will be responsible for managing customer accounts, monitoring outstanding balances, supporting credit and collections activities, and ensuring timely payment of invoices. You will collaborate closely with customers and internal stakeholders to resolve payment issues, minimize overdue receivables, and support the organization's cash flow objectives. Location: Arnhem(hybrid) Shift: Monday, Thursday, and Friday (Work from Home): 12:00 PM to 9:00 PM Tuesday and Wednesday (Office-Based): 9:00 AM to 6:00 PM Administers credit and collections programs following established procedures. Resolves routine issues associated with program administration. Reviews the status of delinquent accounts and initiates collection action contacting each account according to due date. Assists in communicating credit and collections policies, procedures or programs. Maintains and distributes records, forms statistics and reports. Communicates with customers, employees, and other constituents to assist in Global Finance matters in the area served. Develops and maintains files related to assigned duties. May assist in developing or revising reports. Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices. Performs other duties as directed. Higher Secondary Education. Working knowledge of Accounts Receivable procedures and processes. Excellent verbal and written communication skills with the ability to interact professionally with customers and internal stakeholders. Strong problem-solving and conflict-resolution skills. High level of accuracy, attention to detail, and organizational ability. Ability to prioritize work, manage multiple tasks, and meet deadlines in a fast-paced environment. Proficiency in Microsoft Excel and Microsoft Office applications. Experience working with ERP systems such as Oracle, SAP, Workday, or similar financial platforms. Total Rewards: We understand that rewards are an important consideration as you plan the next step in your career.Salary range varies by location and local market conditions. It is based on multiple factors, including job-related knowledge/skills, experience, geographical location, and other factors. This position is eligible for an annual bonus with a target payout of 5% of base salary. You’ll also enjoy annual paid leave, access to ULS University to support continuous learning and career development, two volunteering days each year to participate in community activities. This is a permanent, long-term opportunity with excellent career progression prospects and the chance to broaden your experience by diversifying into other areas of the business. What you’ll experience working for ULS UL Solutions has been pioneering change since 1894 and we’re still leading the way. From day one, we’ve blazed a trail protecting the planet and everyone on it. Our teams have influenced billions of products, plus services, software offerings and more. We break things, burn things and blow things up. All in the name of safety science. That’s where you come in — because none of it could happen without you. It takes passion to protect people, problem-solving to safeguard personal data and conviction to make the world a more sustainable place. It takes bold ideas and brilliant minds to build a better world for future generations across the globe. This is more than a job. It’s a calling. A passion to use our expertise and play our part in creating a more secure, sustainable world today — and tomorrow. As a member of our safety science community, you’ll use your ideas, your energy and your ambition to innovate, challenge and ultimately, help create a safer world. Everyone here is unique. But we’re also a global community, working together to help create a safer world. Join UL Solutions and you can connect with the brightest minds in the business, all bringing their distinct perspectives and diverse backgrounds together to deliver real change. Empowering our customers to keep the world safe means thinking ahead. It means investing in training and empowering our people to learn and innovate. At UL Solutions, we help build a better future — one where everyone benefits. Join UL Solutions to be at the center of safety. To learn more about us and the work we do, visit UL.com #LI-IE1 #LI-hybrid