Credit Controller - International B2B

About the role

You will own the collection of our receivables from operators end to end. This means making sure clients pay on time, acting quickly when they don’t, and deciding together with our Account Managers when a client needs to be escalated or have their service suspended.

This is not a call-centre collections role. Our counterparties are companies, the amounts are material, and the levers are commercial and contractual. You will work with a dedicated collections tool built in-house, so your time goes on chasing and deciding, not on building spreadsheets.

Key Responsibilities

• Own a portfolio of international B2B clients and drive overdue balances to payment.

• Prioritise by risk and amount, and decide the next action on each account: reminder, call, escalation to the AM, formal notice or service suspension.

• Coordinate with Account Managers on at-risk clients, and agree payment plans where they make sense.

• Keep every case documented in our collections tool, so anyone can see what was done and whether it worked.

• Report collection performance (DSO, overdue ageing, recovery of at-risk balances) to the CFO.

• Apply our credit and escalation rules. When something doesn’t work, challenge it and propose better ones.

Requirements

• 3–6 years in credit control, collections or accounts receivable in a B2B environment, ideally with international clients.

• Comfortable negotiating in English with finance teams and business owners: firm, clear and professional.

• Experience handling clients invoiced from multiple entities and/or in multiple currencies.

• Strong Excel / Google Sheets skills.

• Judgement: you know when to push, when to escalate and when to give room.

• Ownership: you act on your accounts without waiting to be told.

• iGaming, payments or fintech experience is a plus, but not required.

• Spanish and/or Catalan is a plus.
  

What We Offer

• A competitive salary package based on your experience.

• An impressive benefits package, focused on our culture of integral health that includes medical insurance, gym with personal trainer, sauna and hyperbaric chamber, and fresh fruit every day.

• Tax-advantageous wage benefit: Meal card, transport package and other measures such as childcare allowance.

• Discount on Veg it (vegan meals) to order your lunch at the office.

• Flexible start and finish times.

• Reduced working hours in August.

• 23 holidays plus 3 extra days at disposal

• Hybrid Work Model.

• English classes

• Parking benefit for those who live outside of Barcelona.

• And what we are very proud of, you will join a young, motivated and powerful team with a great team culture. As it’s not all work, we maintain the team spirit with team building events, parties and workshops where you can enjoy our achievements. When you leave in the afternoon, you can join our paddle tennis games near the office.