Crisis Intervention Specialist 988

Cambria 988 Call Center - Ebensburg, PA 15931

• Salary Range: $21.54 - $25.09 Hourly
• Position Type: Full Time
• Job Shift: Afternoon
• Education Level: 4 Year Degree
• Travel Percentage: None
• Category: Crisis

988 Text and Chat

Crisis Intervention Specialist – Full-time Position for 988 Text & Chat (Afternoon shift – 1pm – 9pm) Weekend & Holiday rotation
Center for Community Resources
Ebensburg, PA (Cambria County)

3 positions

WANT TO WORK FOR AN AGENCY THAT’S BEEN VOTED BEST PLACES TO WORK FOR 12 CONSECUTIVE YEARS WITH COMPETITIVE BENEFITS AND SALARY?

Center for Community Resources 988 Text & Chat Crisis Intervention Services is looking for a compassionate mental health professional. Crisis Intervention services include text and chat, telephone, crisis counseling, conflict resolution, referral and linking to community resources. Work in a supportive team environment while helping people access mental health/drug and alcohol services throughout Pennsylvania.

CCR’s mission is connecting people to services. And that’s exactly what you’ll be doing in this role. Here, you’ll appreciate the support and camaraderie of a local team as you provide the community with care and support that will improve their mental health and well-being.

Hours: 1pm – 9pm, including rotating weekends & holidays. We offer an extra $.75 hr. shift differential for any hours worked between 4pm and midnight. You can also earn up to two remote days a week after 6 months of employment. This gives you an opportunity to pick a schedule that best suits your needs/lifestyle. This creates a great work-life balance. However, you must be flexible to work weekends. Speaking of work-life balance, please check out our great benefits listed below. We offer (to start) 20 days of PTO a year!

The salary range for this position is $21.54/hour - $25.09/hour. We also offer a possible higher salary based on experience. Crisis Counselors can work on call to respond to the community.

Qualifications:

Bachelor’s degree in Human Services or related field. With major course work in sociology, social work, psychology, gerontology, history, criminal justice, nursing, counseling, education, theology, political science or related field AND one-year experience in mental health field required.

Valid driver’s license, proof of auto insurance, Act 33/34 and FBI clearances will be required. Individuals who have accessed human services are encouraged to apply. EOE/ADA

*Center for Community Resources is a qualifying employer under the Public Service Loan Forgiveness (PSLF) Program. Interested applicants should visit Student Loan Forgiveness | Federal Student Aid

Benefits & Total Rewards:

HEALTH & WELLNESS

• Medical: Employee $41.93/pay
• Employee + Child(ren) $73.32/pay
• Employee + Spouse $93.60/pay
• Employee + Family $121.61/pay
• FREE Dental Insurance
• FREE Vision Insurance
• FREE Employee Assistance Program
• Flexible Spending Account (FSA)
• FREE Healthy Merits Well-Being Program

EMPLOYER-PAID COVERAGE

• FREE Life Insurance
• FREE Short-Term Disability
• FREE Long-Term Disability

TIME OFF & WORK LIFE BALANCE

• Up to 20 PTO days in your first year
• 25 PTO days at 5 years
• 30 PTO days at 11 years
• 7 Paid Holidays
• 1 Floating Personal Day
• PTO Cash-Out Option
• Flexible scheduling opportunities

RETIREMENT & FINANCIAL

• 403(b) Retirement Plan Employer match up to 6%
• Referral Bonus - up to $1,000
• Pre-tax & Roth contribution options

EDUCATION & SUPPORT

• Tuition reimbursement up to $2,000 per semester / $4,000 per year
• Public Service Loan Forgiveness (PSLF) eligible employer

ADDITIONAL OPTIONS

• Accident Insurance
• Critical Illness Insurance
• Hospital Indemnity
• Insurance Buy-Up Life & AD&D Insurance

Equal Opportunity Employer Statement
We are an equal opportunity employer and are committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law.

Qualifications

Position Qualifications:

	Required:	Preferred:
Education:	Must have a Bachelor’s degree with major course work in Sociology, Social Work, Psychology, Gerontology, Anthropology, Political Science, History, Criminal Justice, Theology, Nursing, Counseling, Education or a related field. (Degree/course work is Sociology, Social Work, Human Development and Psychology are strongly preferred) or Be a registered nurse or Have a High School diploma or equivalency AND 12 semester credit hours in Sociology, Social Welfare, Psychology, Gerontology or other Social Science AND 2 years of experience in public or private human services with 1 year of mental health direct care experience (Associates degree with minimum of 12 semester credit hours in Sociology, Social Welfare, Psychology and Human Development is strongly preferred) (2 years of direct mental health experience is strongly preferred)
Experience:	One year experience in Crisis Services or in the mental health field preferred with a bachelors degree. See experience requirements above for applicants without a bachelors degree.
Licenses, Certificates or Clearances:	Act 33/34 and FBI Clearances. Valid Driver’s License. Car Insurance Coverage Verification.
Special Skills, Knowledge and Abilities:	Knowledge of de-escalation techniques, computer literate, knowledge of 302/201 process, and knowledge of PA resources.
Other Factors or Requirements:	Able to exercise sound judgment. Flexibility in scheduling. Take the initiative while being cooperative and empathetic. Maintain strict confidentiality.

Essential Functions*