CRM Business Analyst

Description At Sequoia Connect , we are a Talent-First Technology Ecosystem that redefines how elite professionals interact with the global digital landscape. We move beyond traditional models to act as a catalyst for the top 1% of global talent, connecting human potential with complex industrial execution. By joining our inner circle, you are not simply taking a position; you are aligning with a strategic partner dedicated to updating your "Human OS" and accelerating your growth through world-class, high-impact projects. We are currently partnering with a global IT powerhouse that represents the connected world through innovative, customer-centric experiences. As a USD 6 billion organization and one of the top 7 IT service providers globally, our client empowers over 1,200 global customers—including several Fortune 500 companies—to "Rise™." With a massive network of 163,000+ professionals across 90 countries, they are at the absolute forefront of digital transformation, leveraging next-generation technologies such as 5G, AI, Blockchain, and Quantum Computing. This is your chance to thrive in a workplace recognized as one of the most sustainable corporations in the world. You will join an environment that values innovation and societal impact, working on end-to-end digital transformation projects for global leaders. If you are a driven professional looking for global career opportunities and exposure to high-impact projects within an international network of expertise, this is where you belong. We are currently searching for a CRM Business Analyst: The Challenge (Responsibilities) Lead integration requirements analysis for CRM implementations and business systems. Develop clear user stories and comprehensive acceptance criteria for development teams. Execute data mapping and process modeling to ensure seamless system integration and data integrity. Take ownership of requirements and maintain a proactive delivery mindset to bridge business needs with technical solutions. Your Profile (Requirements) Proven experience analyzing and mapping CRM business processes (e.g., Dynamics 365 , Salesforce , SAP , or similar). Strong understanding of API and systems integration concepts. Practical experience working in Agile environments and utilizing Azure DevOps . Demonstrated expertise in data mapping and process modeling. High-Performance Mindset: Resilience, emotional intelligence, and a focus on agile delivery. Technologist DNA: A deep understanding of the difference between "coding" and "engineering." Desired Ownership and a proactive delivery mindset. Familiarity with cloud-native foundations or AI coding assistants. Languages Advanced Oral English: For seamless collaboration with global teams. Advanced Spanish. Work Arrangement We value flexibility to support your lifestyle. This position is available as: Remote If you meet these qualifications and are pursuing new challenges, start your application on our website to join an award-winning employer. Explore all our job openings | Sequoia Career’s Page : https://www.sequoia-connect.com/careers/ Requirements Integration Requirements Analysis, User Stories & Acceptance Criteria, API & Integration Concepts, CRM Business Processes (Dynamics 365, Salesforce, SAP or similar), Agile + Azure DevOps, Data mapping / Process Modeling, Ownership / Proactive Delivery Mindset.