CRM & Commercial Process Specialist (f/m/d)

CRM & Commercial Process Specialist (f/m/d) CRM & Commercial Process Specialist – Hydro2030 (f/m/d) Join Axpo Hydro and help shape scalable CRM and commercial operations in an international energy environment. You will contribute to harmonized processes, high-quality data, and efficient collaboration across teams. What you will do: Support the development of a scalable CRM and commercial operations setup within the Hydro division Translate business requirements into practical CRM solutions together with IT and Salesforce administrators Document and structure internal commercial processes from lead handling to handover for delivery and invoicing Harmonize templates for offers, contracts, presentations, calculation logics, and other sales-related materials Ensure CRM data quality, reporting transparency, and consistent process documentation Prepare and deliver guidelines, trainings, and change support for Salesforce and commercial processes What you bring & who you are: Experience in CRM, commercial operations, process design, project management, or business engineering Ideally, experience in the energy, infrastructure, or B2B services environment Understanding of CRM systems, especially Salesforce, and the ability to translate business needs into efficient workflows and reports Experience creating or harmonizing offers, contracts, presentations, calculations, or process documentation Strong communication and collaboration skills with a structured and solution-oriented mindset Very good English and German skills; additional languages are a plus Even if you do not meet every requirement, we encourage you to apply. We value diverse perspectives and are looking forward to getting to know you. About the team: You will work with experienced colleagues from engineering, operations, asset management, legal, finance, and IT. The team values collaboration, pragmatic solutions, and continuous improvement in an inclusive international environment. At Axpo Group, we are dedicated to fostering a culture of non-discrimination, tolerance, and inclusion. As an equal opportunity employer, we welcome applications regardless of race and ethnicity, gender identity and expression, sexual orientation, age, disability, as well as socioeconomic, cultural, and religious background. We are committed to ensuring a respectful and inclusive recruiting process and workplace for everyone. Department Strategy / Business Development Locations Cluj-Napoca Remote status Hybrid Employment type Full-time Faces of Axpo Watch the film Watch the film Watch the film Watch the film Watch the film Watch the film Watch the film Watch the film Watch the film Watch the film Watch the film Watch the film Watch the film Watch the film More videos About Axpo Group Axpo's ambition is to provide society with a sustainable future through innovative energy solutions. Axpo is the largest Swiss producer of renewable energy and an international pioneer in energy trading and the marketing of solar and wind power. More than 7,500 employees combine experience and know-how with a passion for innovation and the joint search for ever better solutions. Axpo relies on innovative technologies to meet the ever-changing needs of its customers in over 30 countries in Europe, North America and Asia. Founded in 1908 Co-workers 7500 Applicant tracking system by Teamtailor