Croatian Speaking support specialst -Work in Sofia, Paid relocation

Patrique Mercier Recruitment FR is pleased to offer an exciting opportunity for a Croatian Speaking Customer Service Agent with relocation to Greece. This role is perfect for individuals who are passionate about delivering excellent customer service and are eager to relocate to a vibrant and dynamic work environment in Greece. Responsibilities Provide exceptional customer support to Croatian-speaking clients across various communication channels including phone, email, and chat. Assist customers with inquiries related to products, orders, returns, and general service issues. Resolve customer complaints effectively while maintaining a positive customer experience. Maintain up-to-date knowledge of company products and services to provide accurate information. Document all customer interactions and maintain records in the CRM system. Collaborate with different departments to ensure customer needs are met promptly. Participate in ongoing training sessions to continuously improve product knowledge and customer service skills. Fluency in Croatian and English, both spoken and written. Previous experience in customer service is preferred. Excellent communication and interpersonal skills. Strong problem-solving skills and a customer-centric approach. Ability to adapt to a dynamic work environment. Proficiency in using customer service software and Microsoft Office applications. Willingness to relocate to Greece and embrace new cultural experiences. Competitive Monthly Salary Monthly Performance Bonus Fully Paid Training Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel ) Health Insurance Private Health Insurance 2 Extra Salaries Per Year And Much More...