CSR - Work From Home

American Income Life is a well-established international benefits organization serving working families across the United States, Canada, and New Zealand, with a dedicated subsidiary in New York. For more than 65 years, we’ve partnered with unions, associations, and member groups to provide life, accident, and supplemental health coverage. Due to continued growth, we’re expanding our remote team and looking for individuals who enjoy helping people and communicating clearly in a professional setting. What You’ll Do Support members with benefit enrollment and eligibility Handle incoming calls and respond to member inquiries Explain personalized benefit options using a guided system Assist with coverage requests while representing the client’s best interests Stay up to date on products, programs, and services through ongoing training What We’re Looking For Strong communication and customer service skills Reliable, organized, and comfortable working remotely Experience in customer service or call-based roles is a plus, not a requirement Willingness to learn — full training provided What We Offer 100% remote work Paid training Competitive earning potential Career advancement opportunities Full benefits after 90 days A culture that supports work-life balance Apply today to learn more about the role, the training provided, and how you can grow with a stable, expanding organization.