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Bynder logo

Customer Advocacy Intern

Bynder
Posted 1 weeks ago
🇬🇧United Kingdom🏢Hybrid📁Customer Support
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At Bynder, we don’t just store creative assets; we enable brands to deliver exceptional content experiences that drive business impact. In an era of exploding content volume and complexity, the world’s most iconic brands, including Spotify, Campari, and Lacoste , trust Bynder as their single source of truth for creative content . Our industry-leading DAM platform serves as the strategic engine for brand governance and control. We are leading the shift from management to AI-powered content orchestration . By integrating human-led, customizable AI Agents directly into our enterprise-grade infrastructure, we enable brands to augment their workforce and intelligently automate high-effort workflows without sacrificing brand integrity. We turn creative content into intelligent assets that accelerate personalization and drive measurable business outcomes. Ready to grow your career by helping the world’s leading brands deliver exceptional content experiences? Join our global team of 600+ ‘Byndies’ and help 4,000+ organizations work smarter with their content. Explore this opportunity and apply now to join our team. About the Role: Bynder works with some of the world’s most recognizable logos across consumer brands, tech, and finance. Our Customer Advocacy function celebrates these customers, turning their success into powerful stories that boost brand recognition and drive revenue. We're looking for a proactive and creative Customer Advocacy Intern to join our international marketing team. You'll support the Growth Team in planning and executing advocacy programs, including customer loyalty initiatives, storytelling (written and video), customer communications, and event activations. You'll also play a key role in managing customer reviews and supporting Bynder's #1 position in the DAM market. What you'll do: Support our flagship customer advocacy programs , including the Spotlight Awards and global Bynder Connect events, coordinating the administrative processes, communications, timelines, and logistics that keep them running smoothly. Create compelling customer stories by supporting the end-to-end process—from identifying opportunities with Customer Success Managers through to coordinating written and video case studies. Enable our go-to-market teams by turning customer stories and webinars into sales assets, maintaining our customer proof library, and ensuring content is easily accessible across the business. Drive customer advocacy initiatives , including review generation campaigns, customer loyalty programs, webinar speaker management, and customer reference activities. Manage customer communications , coordinating content for our monthly customer newsletter and supporting customer email campaigns. Track program performance by maintaining reporting, supporting procurement and vendor management, and helping measure the impact of customer advocacy on the business. What we're looking for: Enrolled in a Marketing, Business, or Communications degree (London or Greater London) Available for a 12-month internship starting August/September 2026 Strong written and verbal communication skills in English Organized, proactive, and creative with a passion for marketing Strong attention to detail and ability to manage multiple projects simultaneously Eager to learn and contribute to a fast-paced, international team What we offer: Experience at a global tech scale-up (6 offices, 5 countries) Semi-remote working (1–2 days/week in coworking space) On-the-job training and mentorship Access to company-wide learning opportunities Competitive internship allowance Our commitment: Bynder Love is the principle that guides the way we grow our teams, support our employees, and celebrate our differences. At Bynder we strive to create a culture that embraces every Byndie because differences in background, experience, and perspective make Bynder even better. At Bynder a diverse, inclusive, and equitable workplace is one where all employees, whatever their ethnicity, color, sex, age, religion, disability, sexual orientation, gender identity, national origin, or physical and mental ability are valued and respected. Our commitment is for all Byndies to have the freedom to be their true authentic selves. Just as we are never finished innovating, Bynder’s commitment to being An Even Better Bynder is a constant, evolving commitment that includes education, listening, and action.

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