Customer Care Executive

Job Title: Customer Care Executive

Location: South City Dublin (on luas line)

Salary: Attractive Base Salary +Performance Bonus

Contract/Hours of Work: Full-Time | Monday–Friday | 9am–6pm

Working Model: Hybrid Working (2 office days / 3 remote after probation)

We’re growing our Customer Experience team and are looking for motivated, customer-focused professionals to join our expanding operation in Dublin.

If you enjoy helping people, solving problems, and delivering exceptional service, this is an opportunity to join a fast-paced business that genuinely invests in its people and offers clear career progression.

What you’ll be doing:

• Supporting customers across phone, email, and digital channels
• Handling customer queries, account updates, and service requests
• Delivering a positive customer experience on every interaction
• Working toward team service goals and quality standards
• Maintaining accurate records and ensuring attention to detail

What we’re looking for:

• 1+ years’ experience in customer service, contact centre, retail, hospitality, or another customer-facing role
• Excellent communication and listening skills
• A positive, solutions-focused mindset
• Strong organisational and multitasking abilities
• Comfortable working in a fast-paced environment

What’s in it for you?

✔ Attractive base annual salary

✔ Annual performance bonus (paid quarterly)

✔ Pension & healthcare

✔ Mobile phone plan

✔ Fully funded professional qualifications and development

✔ Hybrid working after probation

✔ Genuine career progression opportunities

✔ Modern offices in Dublin South with excellent transport links

Ready to build your career with a company that values people and performance? Apply today to Emily Mason via the link attached.