Customer Care Specialist

Customer Care Specialist You will be working as part of the Customer Care Center (CCC) team of 10 people. As a Customer Care Specialist, you will manage the entire order-to-delivery chain, from customer order confirmation to delivery and invoicing. You will liaise with customers, sales, carriers and authorities, ensuring that our customers receive their orders on time. You will also contribute to the development of CCC, system projects and the introduction of new ways of working. The position is a fixed-term contract for one year. Who are we looking for? You can be in the early stages of your career or already an experienced team player. You are outgoing, self-motivated and service-oriented. You are motivated by the ability to tackle the challenges you face in a planned way and you like to contribute to a high quality end result in the order-supply chain for the benefit of our customers. You are collaborative and have good interpersonal skills, since you will be working across a broad front across the organization. You are willing to invest in your own and the team's development. Suitable education, e.g. a business administration degree Relevant working experience Good communication skills and knowledge of Swedish, Finnish and English Good IT skills Knowledge of ERP system(s) will be seen as an advantage Interested? Please apply for the position no later than 2 August 2026 . Interviews will be initiated during August. For more information about the role, please contact Customer Care Manager Cajsa Ludén , tel. +358 445 070390 or e-mail [email protected] The selected candidate will undergo a drug test in accordance with our substance abuse program. Department Customer Care Center Locations OSTP Finland Oy Ab Remote Status Partial remote work (1 day/week) What do we offer you? Occupational safety & health We want to take care of the safety and well-being of our employees. That's why we invest in the best work equipment and tools in the industry to create a safe work environment. We have processes in place to support work capability. Career Development & Training The size of our company allows for job rotation. We encourage and support career development between roles. We allow you to continuously develop your professional skills and we support you with various trainings. We support your well-being We support and encourage staff to move around and take care of their free time. We want the well-being of our employees to be reflected in our work as well. You will have access to sport & culture vouchers and the opportunity to introduce the bicycle benefit. A motivating and encouraging work community We have fun and it is good to be. We are constantly developing our leadership. Turnover has been low for years and those who have come to our internship have been at work until retirement, longest career has been 52 years. Salary We also value the employee with a good salary, because good work means getting the same pay. We are the best in the industry in terms of pay levels and different incentive models support doing well. OSTP Finland Oy Ab About OSTP Finland Oy Ab OSTP is one of the world's leading manufacturers of stainless welded process pipes and fittings. 100 % recyclable products are used in a wide range of industries, with the main markets in the Nordics and Europe. OSTP is the most sustainable company in its sector, taking responsibility for its employees and the environment.