Customer Service Advisor (Remote, London, UK) £33,000 - £35,000

Customer Service Advisor (Remote, London, UK) £33,000 - £35,000

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Overview

We are looking for a professional and customer-focused Customer Service Advisor to join a remote UK-based team.

This is an excellent opportunity for someone with strong communication, problem-solving and organisational skills who enjoys supporting customers and delivering a positive service experience.

📌 Job Snapshot

📍 Location: London, UK

🏠 Workplace: Remote

💼 Job Type: Permanent

⏰ Employment: Full-time

🎯 Experience Level: Entry Level

💷 Salary: £33,000 – £35,000 per annum

Key Responsibilities

• Respond to customer enquiries professionally and efficiently

• Provide clear and accurate information across customer service channels

• Resolve routine queries and escalate more complex issues where required

• Maintain accurate customer records and update relevant systems

• Handle customer concerns and complaints professionally

• Follow up on outstanding enquiries and requests

• Work collaboratively with colleagues to provide a consistent customer experience

• Maintain high standards of communication while working remotely

Requirements

• Strong written and verbal communication skills

• Professional and customer-focused approach

• Good organization and time-management skills

• Strong attention to detail and problem-solving ability

• Comfortable using computers and online systems

• Ability to manage multiple customer enquiries effectively

• Able to work independently in a remote environment

• Previous customer service, retail, hospitality or support experience is beneficial but not essential

What We Offer

• £33,000 – £35,000 per annum

• Full-time, permanent position

• Remote UK working

• Entry-level career opportunity

• Opportunity to develop customer service and support experience

• Professional remote working environment

How to Apply

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