Customer Service Agent with Italian & English Language

Are you passionate about travel and love helping people? Put your Italian and English skills to work and join us as a Travel Agent in the exciting travel industry! What you'll do: Be the friendly voice and main point of contact for travelers via phone, email, and chat; Manage inquiries, bookings, itinerary changes, and payments with care and accuracy; Suggest travel destinations, dates, and options tailored to each client’s needs; Coordinate with cruise lines and other partners to keep travelers informed; Use booking software to organize and manage travel plans; Quickly solve problems and update clients on any travel changes. What we’re looking for: Strong Italian and English communication skills (B2 level or higher); A positive, customer-focused mindset; Basic skills in Microsoft Office applications; Previous experience in customer service is a plus, but not mandatory; A team player who enjoys solving problems creatively; Great attention to detail. What we offer: An innovative and supportive work environment within the travel industry; Comprehensive 8-week training to get you up to speed; Career growth opportunities in a global company; A recognized Most Loved Workplace® culture; Internal development programs with leadership roles often filled by our own team members; Long-term career stability with a dedicated team. Ready to help travelers create unforgettable experiences? Apply now and start your journey with us as a Customer Service Agent in the travel industry!