Customer Service Associate

Description Mainstar Trust, located in Onaga, KS offers custodial services for self-directed retirement accounts and we are currently seeking detail orientated and self-motivated candidates to join our growing Customer Service team. This is a full time position with the ability to work a hybrid schedule upon the successful completion of new hire training. Job Duties include: Assisting accountholders and representatives via the telephone Inputting new accounts and providing ongoing maintenance to the account Utilizing database and Trust Accounting system to process transactions and retrieve information Requirements Must have high school diploma or GED One year of related work experience is preferred Regular attendance is required Knowledge, Skills, Abilities Able to multi-task Attention to detail Excellent communication skills Enjoy talking on the telephone with customers Able to effectively work in a team environment IRA knowledge is helpful, but we will train the right person Mainstar Trust is an Equal Opportunity Employer