Customer Service Associate (Work From Home)

About the Role We’re looking for individuals with strong customer service skills to join a well-established organization that has been supporting working families for over 65 years. As the company continues to grow, we are expanding our team with reliable, motivated individuals who are interested in a long-term remote opportunity. Key Responsibilities Communicate with clients to provide clear information on available services Respond to questions and assist with understanding coverage options Stay informed on current offerings and updates Review client needs and help identify appropriate solutions Maintain accurate records and provide ongoing support Qualifications Background in customer service, sales, or a related field is helpful Strong interpersonal skills and ability to build rapport Organized with the ability to manage multiple tasks Professional and positive attitude Clear written and verbal communication skills Ideal Candidate Self-driven with a strong sense of accountability Works well both independently and within a team Comfortable in a fast-paced, structured environment Open to training and continuous improvement What’s Offered Structured training and ongoing support Weekly compensation Performance-based bonuses Long-term income growth opportunities Travel incentives Fully remote work environment