Customer Service Automation Engineer

Company: Körber Supply Chain PT S.A. Location: Job ID: 9193 We are Körber – an international technology group with more than 12,000 employees at over 100 locations worldwide and a common goal: We turn entrepreneurial thinking into customer success and shape the technological change. In the Business Areas , Pharma, Supply Chain, and Technologies, we offer products, solutions and services that inspire. We act fast to customer needs, we execute ideas seamlessly, and with our innovations we create added value for our customers. In doing so, we are increasingly building on ecosystems that solve the challenges of today and tomorrow. Körber AG is the holding company of the Körber Group. Your role in our team As a Customer Service Automation Engineer, you will be responsible for delivering automation solutions for system upgrades, ensuring compliance with stringent technical specifications and regulatory standards, while continuously driving innovation to improve operational efficiency and customer satisfaction. Your profile • Collaborate in the preparation and analysis of specifications and technical requirements of the equipment to be developed, according to the requirements of the product, customer specification and applicable standards and regulations. • Design the architecture of the solutions taking into account the approved specifications. • Validate that the design of the solution is sufficiently detailed so that the development of the solution is as close as possible to what is intended. • Validate that all specifications are reflected in the solution design. • Perform calculations of electrical nature, to assess the cable sizing, cabling typology and the power requirements that must be integrated into the solution to be developed. • Elaborate and program the control algorithms. Contribute to the documentation of the products according to the results of the projects (manuals, data sheet, documentation for the production, installation, etc.) and the tests of releases of products. • Prepare specific documents within the scope of the project whenever necessary. • Support, whenever necessary, the process of elaborating user support documentation. • Promote and encourage the incorporation of new technological trends that make the operation of the area more complete, effective, efficient and profitable, ensuring and improving the service provided to customers. • Promote the continuous improvement process, often re-evaluating processes and working methods. Your profile College degree in Electrical or Mechanical Automation Engineering; Minimum 3 years’ experience in similar jobs with experience in programming Knowledge of SIMATIC TIA Portal V16 (STEP 7 and WinCC); Professional experience in PLC programming, Excellent English skills (written and spoken); Available for national and international mobility (35% of time); ; Systematic and Customer-oriented; Self-motivated, proactive and team-spirited. Your Benefits Exciting tasks in a fast-growing, future-oriented industry player; Competitive salary package, with extra days off, including your birthday, flexible working hours, and remote work options; Health insurance for the whole family; Well-Being and Employee Assistance Program; Active protocols with external partners and other caring perks (ex: fresh fruit, bread and yogurt); A pleasant and collaborative working atmosphere. Can you find yourself in this profile and contribute to something big? Then you are right at Körber. We are looking forward to getting to know you For questions please contact us via [email protected]. We work with selected partners and therefore ask recruitment consultancies to refrain from contacting us by mail or telephone. Please apply exclusively via the “Apply now” button. We value diversity and therefore welcome all applicants - regardless of gender, nationality, ethnic or social origin, religion/belief, disability, age, sexual orientation and identity, and any other protected status. Körber is a global technology company for intelligent manufacturing and supply chain solutions. As a reliable innovation partner, Körber turns entrepreneurial thinking into customer success by providing leading technology to fuel what’s next – from end-to-end pharma production and advanced supply chain solutions to high-tech machinery and process equipment. Körber combines deep domain expertise with integrated hardware, software, and digital services, to help customers take the next step. The Business Area Supply Chain is part of Körber, a global technology company for intelligent manufacturing and supply chains solutions. Job Segment: Supply Chain, Compliance, Supply, Electrical, Operations, Customer Service, Legal, Engineering