Customer Service & Email Process Intern (Customer Support, Email Handling, Issue Resolution)

Customer Service & Email Process Intern (Customer Support, Email Handling, Issue Resolution)

Remote (India) | Full-Time Internship | Duration: 1–3 Months

About Medinex Workforce

Medinex Workforce partners with organizations across data, technology, and healthcare-adjacent industries to build strong early-career talent pipelines. Our internship program is built around real project work, direct mentorship, and measurable skill development.

Role Overview

We're bringing on a Customer Service & Email Process Intern to support our remote support team. You'll get practical experience handling customer queries and resolving issues via email.

Key Responsibilities

- Respond to customer queries and support requests via email promptly and professionally

- Keep accurate records of interactions and resolutions

- Escalate complex or unresolved issues to the right team

- Follow communication and quality guidelines consistently

- Flag recurring issues and suggest improvements

What We're Looking For

- Currently enrolled in or recently graduated from any discipline

- Strong written English communication skills

- Good typing speed and accuracy

- Comfortable multitasking in a remote setup

- Own laptop and stable internet connection

Stipend: ₹13,500/month

Duration: 1–3 Months

Location: Remote (India)

Job Type: Full-Time Internship

Apply before 5th August to be considered for this opportunity.