Customer Service Remote

About Us We are a 100% union-label supplemental benefits provider, proudly serving over 40,000 unions and associations internationally. For more than 60 years, we have specialized in providing supplemental and permanent benefit solutions to working families who depend on us for financial protection and peace of mind. Position Overview We are looking for motivated, professional, and service-focused individuals to join our remote team. In this role, you will work directly with union members and association members who have requested information about their benefits. You will help them understand their options, answer questions, and guide them through the enrollment process. Key Responsibilities Connect with prospective clients through inbound and outbound calls Schedule and conduct virtual benefits appointments Explain available benefit programs and coverage options clearly Assist clients with applications and required documentation Maintain accurate client records and provide excellent service Participate in ongoing training, development, and leadership opportunities What We're Looking For Strong communication and interpersonal skills Positive, professional, and energetic attitude Customer service or sales experience is an asset, but not required Basic computer skills and comfort working in a virtual environment Ability to work well independently and as part of a team Legally authorized to work in the U.S. or Canada What We Offer Full benefits package after the initial qualification period 100% remote work with no commute required Flexible scheduling options Weekly pay plus performance-based monthly bonuses Annual incentive trips to destinations such as Cancun, the Bahamas, Las Vegas, and more for top performers Career growth, leadership development, and fast-track advancement opportunities If you are passionate about helping others, motivated to grow, and looking for a flexible career with strong earning potential, we encourage you to apply today and take the first step toward a meaningful future.