Customer Service Representative

Are you faster than a speeding bullet? Stronger than a locomotive? Leap tall buildings in a single bound? If so, then the Blindster Bunch wants YOU! Superpowers required: Strong ability to make people smile, possess mad interpersonal skills, and be passionate about helping others! Effectively manage and respond to high volumes of support phone calls, tickets, and/or chats submitted via email or through our support portal. Provide helpful, knowledgeable, and timely support to our customers, striving to provide the correct solution the first time around. Build relationships with customers through open and honest communication. Handle customers complaints effectively and provide appropriate solutions or alternatives Follow communication procedures, guidelines, and policies. Stay up to date with new and enhanced products