Customer Service Representative

Remote Customer Service Representative - Legal & Identity Protection Membership Support Location: 100% Remote (Work From Home - US-Based) Job Type: Full-Time or Part-Time | Flexible Schedule About the Role Are you a people person looking for a genuinely flexible, work-from-home customer service job? We're expanding our remote support team and looking for a friendly, dependable Customer Service Representative to help everyday families understand and use their legal services and identity theft protection membership benefits. This is a great fit for anyone who enjoys meaningful conversations, wants control over their own schedule, and is looking for real income growth potential - no previous industry experience required. Full training and ongoing mentorship are provided. What You'll Do Answer member questions by phone, text, and email about their legal and identity protection benefits Guide new members through onboarding so they get the most from their membership Follow up with prospective members to schedule a brief introductory call Track conversations and next steps in our CRM What We're Looking For Warm, clear communicator who's comfortable on the phone and in writing Self-motivated and organized, with a reliable home internet connection Coachable and eager to learn - customer service, sales, or call center experience is a plus but not required Why You'll Love It Here 100% remote - work from anywhere in the US, on your schedule Paid training and hands-on mentorship from day one Uncapped income potential based on performance Supportive, close-knit team culture Ready to Apply? If this sounds like you, we'd love to hear from you. Apply today and a member of our team will follow up to schedule a quick conversation.