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Customer Service Representative

Hiring from
Philippines
Work type
Hybrid
Posted
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Description

  • Assist customers with inquiries and provide exceptional service.
  • Resolve customer complaints in a calm and professional manner.
  • Maintain accurate records of customer interactions and transactions.
  • Provide product and service information to clients effectively.
  • Collaborate with team members to improve service quality.

Requirements

  • Educational Qualifications: Bachelor’s degree in a relevant field preferred.
  • Experience Level: Junior: 0–2 years.
  • Skills and Competencies: Strong communication and interpersonal skills.
  • Qualities and Traits: Patience and empathy in handling customer queries.
  • Responsibilities and Duties: Ability to multitask and handle various customer scenarios.
  • Working Conditions: Office environment with occasional remote work flexibility.

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