Customer Service Specialist for an AI Startup in the US (Home Based Full Time)
Virtual CoworkerClient Information
The company is an early-stage AI startup developing a consumer platform designed to help people accomplish everyday tasks more efficiently. Currently operating in stealth mode, it is focused on building innovative AI-driven solutions and is seeking to establish a high-impact ambassador and community-led growth program to support its expansion.
Job Description
• Monitor and action escalated tickets from the company's AI agent system.
• Review AI-generated task requests and complete the required actions on behalf of customers.
• Perform personal assistant-type tasks as needed.
• Communicate primarily via email, phone, or the platform with vendors and service providers.
• Mark tickets and tasks as completed in the system once they have been actioned.
Must Haves
• This role is only open to Filipinos permanently residing in the Philippines. • Strong general administrative or personal assistant skills, with the ability to work independently and complete customer requests efficiently. • Comfortable working with AI tools and able to read, interpret, and act on AI-generated instructions.
Nice to Haves
• Experience using any AI tools • Experience working as personal assistant or executive assistant
Home Office Requirements
Please only apply for this role if you have the following home office requirements: · Perfectly working headset and webcam · Stable internet connection of at least 25 Mbps ~ 50 Mbps · Up to date computer system with a minimum of Windows 10 or later and macOS Monterey (12.0) or later · Quiet room with no distractions or background noises · A backup plan if the power goes out or if your internet connection becomes unstable during your shift Only applicants meeting the strict criteria above will be contacted.
Connect With Us
https://virtualcoworker.com.ph https://virtualcoworker.com/our-culture https://www.facebook.com/virtualcoworker https://www.linkedin.com/company/virtual-coworker