Customer Service Specialist (m/f/d) for Motorsport

Customer Service Specialist (m/f/d) for Motorsport In this role, you can deliver the best customer experience to our dealers in the EMEA region and build long-term relationships with them. JOIN OUR TEAM! Your responsibilities: You are the first point of contact via phone or e-mail for our B2B customers in the EMEA countries. As their competent partner, you will help them with all their questions related to orders and deliveries and support them in the best way possible. Your duties also include the acceptance of orders by phone and e-mail and the processing in our ERP system. Servicing our already registered dealers is your focus, but you also help to win new customers and interest them in a cooperation with Parts Europe. You bring along: You have already gained first professional experience in the areas of customer service, customer support, internal sales or similar. You share our passion for motorcycles, ATV/UTV, bicycles etc. and the associated products and accessories and bring along some technical knowledge about our products. Besides being fluent in English, you have a professional level of any language spoken in the EMEA region (written and spoken). Preferably, you are a native speaker. You are open-minded, communicative and have a distinct service and customer orientation. Routine handling of the common MS Office programs and experience in using an ERP system round your profile. What we offer: A secure job in a constantly growing company. A multinational team with more than 300 colleagues from 50 countries and an agreeable working atmosphere within the Powersports industry. Flexible working times in full and part-time, modern working equipment and the possibility to work partly remote. Onboarding and support for new employees. Regular employee events, excursions, guided motorcycle tours and special sales events. Company bike leasing and a job ticket for the regional public transport. Company health management with organized health days, check-ups, group sports activities, contribution to fitness center membership fee, etc. Are YOU interested? We are looking forward to receiving your application! Click on "JOIN OUR TEAM!" to be redirected to our applicant portal and upload your documents. We value diversity and therefore welcome applications - regardless of gender, nationality, ethnic and social origin, religion/belief, disability, age as well as sexual orientation and identity. Department Sales & Marketing Locations Parts Europe Headquarter Remote status Hybrid Employment type Full-time Parts Europe Headquarter