Customer Success Coordinator - Promotional Products

Job Title: Customer Success Coordinator - Promotional Products

Location: Remote, Mexico.

Salary Range: Up to USD 3,000 per month.

Work Schedule: Exact working hours confirmed during hiring.

Contractor Note: Independent contractor position.

Company Overview:

Sagan connects experienced international professionals with US-based businesses.

About the Role:

Support US business customers through consultative account service and end-to-end order coordination in promotional products, apparel or a related industry.

Key Responsibilities:

• Own business customer requests from initial inquiry through resolution.

• Coordinate orders and communicate clear progress updates.

• Provide warm, professional written communication to US business customers.

Qualifications:

• End-to-end B2B account support, order management or client-services experience.

• Clear, warm written English for US business customers.

• Work history in apparel, promotional products, printing, embroidery, signage or ecommerce.

Nice-to-Haves:

• Experience coordinating customer requests across multiple teams.

Resume Submission Guidelines:

Paste your complete English resume in the required application field, minimum 1,000 characters. Optional PDF upload does not replace the required text.

How to Apply:

Complete the linked Sagan application and describe your relevant experience, work examples, availability and expected monthly compensation in USD.