Customer Support 1

Job Description Are you looking for a flexible, work-from-home opportunity? Join our team as a Remote Customer Service Representative and help support customers of various clients! In this role, you’ll handle both inbound calls, ensuring callers have a seamless experience while entering their information into our database. If you have great communication skills and a passion for helping others, this is the perfect role for you! Responsibilities : ● Handle inbound and outbound calls to support customers of various clients ● Provide excellent customer service, addressing questions and concerns ● Accurately enter information into our database ● Follow up with customers as needed to ensure satisfaction ● Meet and exceed performance metrics to qualify for advancement opportunities Requirements ● High school diploma or equivalent ● Strong verbal communication skills ● Reliable internet connection and a quiet workspace ● Basic computer skills (Microsoft Office proficiency) ● Ability to work flexible hours, including evenings and weekends (set your own schedule) Technology Requirements (MANDATORY to begin work): ● Windows 11 desktop or laptop ● Minimum 16 GB RAM ● No Chromebooks or Apple devices ● Dual monitors recommended (not required at application) ● USB noise-canceling headset (not required at application) Benefits ● Fully remote position – work from anywhere ● Starting pay of $12–$15/hour ● Flexible self-scheduling ● Advancement opportunities based on performance ● Supportive team environment