Customer Support Agent
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Are you ready to excel in a dynamic work environment where your engagement and enthusiasm shine? We're seeking individuals who thrive in fast-paced settings and possess a genuine passion for serving customers. As a key member of our customer service department, you'll collaborate within teams and work autonomously to ensure exceptional customer experiences every step of the way.
In this role, you may also have the opportunity to support across departments, including credit card-related tasks, and collaborate with colleagues in other countries, such as Sweden. This makes the position a great fit for someone who enjoys variety, teamwork, and learning new areas of the business.
While experience in the service industry—especially within banking, finance, or call centers—is beneficial, we welcome candidates with a range of backgrounds, including retail or similar fields. Whether you’re an experienced professional or eager to explore a new career in customer service, we believe in nurturing talent and providing opportunities for growth.
This is a full-time, temporary position.
Key Responsibilities:
Engage with customers through chat and email, handling inquiries and providing top-tier support.
Manage incoming calls from our credit card and savings account customers.
Support tasks related to credit card services when needed.
Collaborate with colleagues across departments and markets, including Sweden.
Assist with day-to-day office tasks to ensure smooth operations.
Qualifications and Experience:
Excellent communication skills, both written and verbal, with Norwegian as your primary language.
Comfortable using phones and computers as your main tools.
A positive and approachable attitude, committed to contributing to a supportive and friendly work environment.
Prior experience in customer-facing roles is preferred, especially within retail or related fields.
A genuine interest in helping people and addressing their needs.
Fluent Norwegian language skills.
We Offer:
A vibrant and inclusive workplace located in the heart of Bergen city center at Torgallmenningen.
Opportunities to work remotely as needed, fostering flexibility and work-life balance.
Exposure to an international environment within a rapidly expanding company.
The opportunity to gain experience across departments and collaborate with colleagues in other markets.
Please submit your CV and application letter in Norwegian.
Department
Customer Service
Role
Customer Support Agent
Locations
Bergen
Remote status
Hybrid
Employment type
Temporary
Bergen
About Avarda Group
Avarda Group helps customers across Europe manage their personal finances. We have been listed on Nasdaq Stockholm since 2016. Born in a small Swedish town, we combine a pragmatic and disciplined business mindset, with cutting edge technology and innovation, always with a strong focus on cost-efficiency and profitability. Our self-developed, scalable platform and infrastructure enable efficient expansion across multiple markets.
For individual customers, we provide access to lending, savings and payments, that adapts to their lives and needs.
For business partners, we remove friction, helping them stay in control, build consumer loyalty and expand into new markets.
For investors, we create a system where value never stands still, ensuring long-term profitability, growth and progress.
We move customers, partners and ourselves forward – towards new opportunities and evolving needs.
Forward. Avarda.
Founded in
1987
Coworkers
580