Customs Compliance Lead

Overview

Every moment of every day, people all over the world turn to Panasonic to make their lives simpler, more enjoyable, more productive and more secure. Since our founding almost a century ago, we’ve been committed to improving peoples’ lives and making the world a better place–one customer, one business, one innovative leap at a time. Come join our journey!

Responsibilities

Customs Compliance Lead

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Meet the Recruiter: Amber Smallwood

What You'll Get To Do:

Position is responsible to ensure that Country of Origin (COO) and related customs compliance activities within and related to the PNA Business Unit(s) are undertaken in accordance with applicable policies, procedures, and government regulations. Additionally this position is responsible to develop and delivery audit and post entry activity. This position may have direct reports and is supported by PEXNA Logistics and the reports into the PNA Customs Compliance Manager.

Management of Activities

• Position may include direct and indirect reports contributing to deliverables.
• Establishes goals, manages performance, and ensures activities are executed in efficiently, accurately and in accordance with regulations.
• Develops, executes and communicate KPIs/metrics/results related to department compliance, accuracy, productivity, and efficiencies.

Customs Compliance Related Activities – Including but not limited to:

• Support management of timely and accurate import & exports in compliance with government regulations, corporate policies and procedures within the organization:
• Develop and deliver execution of the Country of Origin (COO) validation program including but not limited to management of Certificates of Origins and Free Trade Agreement certificates.
• Development of systematic process to solicit, manage and audit Certificates of Origin.
• Execute periodic audit of all factories /coordinated with business Units (select products, request supporting information, coordinate review of COO with outside counsel), identify any larger scale issues
• Develop and deliver training on COO determination for business units and factories as required
• Monitor changes in tariff or duty related programs including but not limited to HTS, Schedule B, ECCN, license exemptions, CVD/ADD, Section 301, 201, CN duty exemptions. Evaluate impacts assess and execute activities to mitigate. Monitor any changes in sanctions, embargoes and country controls as well as evaluate, analyze, act on or manage actions on tasks; report as required.
• Support development of audit process and delivery ongoing audits (COO, import, export, classification, etc), audit procedures, KPI collection and reporting

Post Entry and Audit Activity Support

• Identify requirements, audit/analyze entries, track, trace and communicate requirements and corrections to Customs and Brokers.
• Monitor execution and report on post entry activity including but not limited to Post Summary Corrections, Protests, Prior Disclosures, Voluntary Tenders. Activity executed in coordination with Customs Compliance Manager, PNA Legal and where required outside counsel.

Manage & Report on Activity

• Develop, execute and communicate KPIs/metrics/results related to department compliance, accuracy, productivity, and efficiencies.
• Manage, monitor and report on post entry, drawback, CN duty exemption activity as well as other as required.
• Report on audit results to management and Divisions and create action plan to mitigate findings

Process Improvement

• Support update and assessment of Trade Compliance Policy, Customs Compliance Manual and Import/Export Ops Manual to identify, develop and maintain Business Unit specific process flows and process documents as it relates to product movements, bonded zone activity, customs entry, duty deferment programs, drawback and cross dock and other customs and logistics activities.
• Candidate should actively contribute feedback on Trade Compliance policies established by PNA FTZ/Customs Compliance Management and Legal.
• In coordination with Business Unit and PNA Customs Compliance Manager, identify, develop and deliver trade compliance training to identified team members.
• Communicate corporate level information, bulletins, and training to internal Business Unit team members to ensure understanding of trade compliance related requirements.

Scope:

• Budget, employees direct and indirect and other resources managed.
• Position may have 2-5 direct reports.
• Job responsibilities are carried out in a work environment that consists of both recurring and non-recurring work situations.
• Job involves a high degree of detail and complexity. Job tasks will be performed under moderate supervision.

Qualifications

What You'll Bring:

Education & Experience:

• Degree preferred - BA/BS in Supply Chain, Logistics or related area.
• 5+ years of practical experience in handling customs and international trade related issues, country of origin support, product classification, qualification of goods for free trade agreements OR equivalent experience
• A current customs broker’s license or CCS is desired but not required.
• Lean Continuous Improvement Experience and/or certifications a plus

Competencies:

• Possess a working knowledge and direct experience in import and export activities and Customhouse brokerage.
• Possess a practical knowledge of CBP compliance best practices and regulations.
• Candidate must work on assignments requiring considerable judgment and initiative, work independently and make decisions as required with minimum supervision and have an understanding of the implications of work and make recommendations for solutions. Candidate must have ability to develop and deliver activity and performance reports as needed.
• Candidates must have excellent attention to detail and the mental capability to troubleshoot and solve problems of high complexity or difficulty, as well as problem solve in a proactive, methodical manner. Must be able to work effectively under the pressure of deadlines and comprehend complex issues.
• Candidates for this position should have excellent communication and interpersonal skills, be self motivated and be capable of working as part of a team or alone.
• Proficiency with Microsoft Office with emphasis on Excel, Power Point, and Power BI along with a well developed ability to read, write, and speak English.

Communications:

• Ability to communicate across all levels of the organization as well as externally to customers & suppliers
• Strong verbal and written communication skills that support clear and timely written and verbal updates

Other Requirements:

• Travel less than 5%

Benefits & Perks - What's In It For You:

Panasonic prioritizes total well-being and offers comprehensive benefits options to support physical, emotional, financial, social, and environmental health:

• Health Benefits – Offering medical, dental, vision, prescription plans, plus Health Savings Account and Flexible Spending Account options.
• Voluntary Benefits – Life, accident, critical illness, disability, legal, identity theft, and pet insurance.
• Panasonic Retirement Savings & Investment Plan (PRSIP) – 401(k) plan with company matching contributions and immediate vesting.
• Paid Time-Off Benefits – Vacation, holidays, personal days, sick leave, volunteer, and parental & caregiver leave.
• Educational Assistance – Tuition reimbursement for job-related courses after six months of service.
• Health Management and Wellbeing Programs –Lifestyle Spending Account, EAP, virtual health management, chronic condition, neurodiversity, tobacco cessation, substance abuse support, and life stage and fertility resources. Available to eligible employees starting the first day of the month following your start date. Eligibility for each benefit may vary based on employment status, location, and length of service.
• Employee Recognition Program - High5 employee recognition and awards platform, quarterly and annual employee recognition
• Annual Bonus Program - Opportunity for an annual performance-based bonus.

We Take Opportunity Seriously:

At Panasonic, we are committed to a workplace that genuinely fosters inclusion and belonging. Fairness and Honesty have been part of our core values for more than 100 years and we are proud of our diverse culture as an equal opportunity employer.

The wage range of $100,000 - $115,000 is just one component of Panasonic’s total package. Actual compensation varies depending on the individual’s knowledge, skills, experience, and location. This role may be eligible for discretionary bonuses and incentives.

​We understand that your career search may look different than others and embrace the professional, personal, educational, and volunteer opportunities through which people gain experience. If you are actively looking or starting to explore new opportunities, send us your application!​

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or other characteristic protected by law. All qualified individuals are required to perform the essential functions of the job with or without reasonable accommodation.

Due to the high volume of responses, we will only be able to respond to candidates of interest. All candidates must have valid authorization to work in the U.S.

Thank you for your interest in Panasonic.

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