Customs Consulting Supervisor

In this role, you will oversee and support Trade Advisors throughout the full project lifecycle, providing technical guidance, reviewing work products, and delivering constructive feedback on content quality, accuracy, and presentation. The Supervisor will actively participate in client engagements, offering strategic guidance to project teams, managing client expectations, and proactively addressing and resolving potential issues or conflicts. This role also involves business development activities, including meeting with prospective clients, showcasing the team’s expertise, evaluating project opportunities, and preparing proposals for consulting services. Additionally, the Supervisor will be responsible for reviewing and approving project deliverables, analyses, and recommendations prepared by Trade Advisors, while independently managing assigned consulting projects to ensure high-quality outcomes, client satisfaction, and adherence to project objectives. Job Responsibilities: Partner with the Manager of Consulting & Client Services to establish departmental priorities, allocate resources, and ensure high-quality support for internal and external clients. Lead, mentor, and supervise Trade Advisors by providing technical guidance, training, coaching, and accountability for project execution and deliverables. Assist Trade Advisors in defining project scope, prioritizing assignments, developing project plans, and delivering well-researched, practical, and professionally presented recommendations to clients. Review and approve project deliverables, advisory opinions, formal correspondence, and consulting reports to ensure accuracy, consistency, and compliance with regulatory requirements. Manage complex, long-term, and time-sensitive consulting engagements, including Prior Disclosures, Risk Assessments, Audits, Compliance Program Development, HTS Classification Reviews, and USMCA/Free Trade Agreement eligibility determinations. Conduct independent research and analysis of U.S. Customs regulations and related trade laws, applying findings to client-specific situations and consulting engagements. Generate, analyze, and interpret ACE data, customs reports, and internal system data to identify trends, anomalies, compliance risks, and process improvement opportunities. Analyze and interpret information received from clients, government agencies, and third-party consultants to support project objectives and conclusions. Coordinate with operational teams to ensure awareness of projects affecting shared clients and collaborate on issue resolution, corrective actions, and process improvements. Provide training and educational support to clients on import compliance regulations through customized client sessions and structured, billable training programs. Represent the organization through presentations, seminars, webinars, industry events, and client meetings, demonstrating technical expertise and thought leadership. Travel of up to 10% as required. Education/Experience Bachelor’s degree in Business, Finance, Accounting, Auditing, International Trade, or a related field, or an equivalent combination of education and experience. Minimum 5 years of experience in customs brokerage, import compliance, trade compliance, customs consulting, or import/export auditing. Valid U.S. Customs Broker License required. CCS certification preferred. Proven experience leading, mentoring, and developing trade compliance professionals. Experience managing complex, time-sensitive customs compliance and consulting projects. Strong knowledge of U.S. Customs regulations, import compliance requirements, tariff classification, and free trade agreements. Advanced proficiency in Microsoft Excel required; experience with ACE reporting preferred Knowledge/Skills/Abilities Hands-on experience conducting trade compliance audits, risk assessments, and compliance program development, including policies and procedures. Knowledge of internal controls, Trusted Trader programs (ISA and CTPAT Trade Compliance), and customs compliance best practices. Experience managing Prior Disclosures, HTS classifications, customs valuation, country of origin determinations, and USMCA/other free trade agreement qualification reviews. Experience with filing CBP Binding Rulings and AD/CVD scope determinations. Experience developing and delivering import compliance training programs. Strong client relationship management skills with the ability to build credibility and trust. Excellent analytical, critical thinking, problem-solving, and technical writing skills. Strong project management skills, including scope definition, prioritization, planning, coordination of resources, and timely delivery of results. Advanced proficiency with Microsoft Office applications, particularly Excel, Word, and PowerPoint; experience a plus. Ability to work independently, exercise sound judgment, and collaborate effectively with internal and external stakeholders. The salary range of compensation for this position will be $90,000-$125,000 based on experience and education. *To ensure competitive and equitable compensation, pay may vary based on the candidate’s regional market compensation rates. Competencies: All Deringer employees should be fully committed to the Core Values: Passion, Respect, Integrity, Expertise, Innovative Solutions, Relationships, Support, Determination, Value and a High Level of Accountability In addition, the following competencies are specific to this position: Analytical – Demonstrates accuracy and thoroughness; applies feedback to improve performance; monitors own work to ensure quality; gathers and analyzes information skillfully; demonstrates ability to multi-task and establish priorities. Customer Oriented – Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; demonstrates ability to speak clearly and persuasively in positive and negative situations; listens and gets clarification; responds well to questions. Interpersonal Skills – Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others’ ideas and tries new things; takes responsibility for own actions; contributes to building a positive team spirit; supports everyone’s efforts to succeed. Motivation – Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; takes calculated risks to accomplish goals. Problem Solving – Identifies and resolves problems in a timely manner; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics. Work Standards – Sets high standards and well-defined realistic goals for one’s self; displays a high level of effort and commitment towards completing tasks in a timely manner; demonstrates ability to work independently; meets deadlines and handles large volumes of work. Ready to join our team? A.N. Deringer offers comprehensive health, dental, and vision plans in addition to many excellent voluntary health and wellness benefits. We offer generous paid time off, including paid holidays and promote flexibility in your work environment to assure a positive integration of work and life. Disclaimer: The above job description is intended to describe the general nature and level of the work being performed by people assigned to this role and is not an exhaustive list of all duties and responsibilities. Deringer reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.