CX & Transformation Intern (f/m/d)

CX & Transformation Intern (f/m/d) Duration: 6 months Are you a curious, self-driven student or recent graduate passionate about solving real-world problems? Join Axpo Iberia's CX & Transformation team and immerse yourself in digital innovation. Over four months, you'll gain hands-on experience, contribute to impactful projects, and develop career-defining skills. What you will do: Support transformation and digitalization projects within CX operations Conduct process analysis and interviews to identify improvement opportunities Assist in designing and documenting workflows and best practices Gather, organize, and create clear, structured documentation Contribute to content creation and knowledge management initiatives Support the implementation and testing of digital tools and platforms Track project progress, report findings, and propose data-driven solutions Collaborate with cross-functional teams to enhance customer experience What you bring & who you are: Currently pursuing or recently graduated from a STEM Degree (specialization in Digital Transformation is a plus) Basic programming knowledge (Python and SQL preferred) Experience in project management, data analysis, or process improvement Familiarity with Agile methodologies, CRM, automation tools, or digital platforms Highly organized with strong attention to detail and documentation skills Self-directed, proactive, and motivated to learn Clear communicator with flexibility to adapt to dynamic project priorities Fluent in Spanish (mandatory); advanced English skills preferred About the team: At Axpo Iberia, our CX & Transformation team thrives on collaboration, innovation, and a shared commitment to improving customer experience. We value diverse perspectives and empower interns to take ownership of meaningful work, ensuring a supportive environment for growth and learning. At Axpo Group, we are dedicated to fostering a culture of non-discrimination, tolerance, and inclusion. As an equal opportunity employer, we welcome applications regardless of race and ethnicity, gender identity and expression, sexual orientation, age, disability, as well as socioeconomic, cultural, and religious background. We are committed to ensuring a respectful and inclusive recruiting process and workplace for everyone. Department IT / Technology Role Temporary job Locations Madrid Remote status Hybrid Employment type Internship Faces of Axpo More videos About Axpo Group Axpo's ambition is to provide society with a sustainable future through innovative energy solutions. Axpo is the largest Swiss producer of renewable energy and an international pioneer in energy trading and the marketing of solar and wind power. More than 7,500 employees combine experience and know-how with a passion for innovation and the joint search for ever better solutions. Axpo relies on innovative technologies to meet the ever-changing needs of its customers in over 30 countries in Europe, North America and Asia.