Czech Customer Support Consultant - Athens

Do you speak Czech ? A new position in Customer Support is opening a new door in your life! Pack your bags for Greece and work in Athens. We are currently looking for an enthusiastic & communicative Czech Customer Support Consultant . Ready to join your next adventure? Benefit from a unique opportunity to become customer representative for retail sector, in an excellent working environment. Now, you can use your language skills and be a part of a dynamic and multicultural team in Greece! Responsibilities: Provide software troubleshooting for mobile devices (mobile phones, tablets & more) Assist customers to manage/secure their account & passwords Resolve customers’ online store post-sales requests Deliver high quality support: provide accurate and complete information by using the right methods/tools Manage large amounts of incoming calls & emails Build sustainable relationships and trust with customer accounts through open and interactive communication Handle customer complaints, provide appropriate solutions Identify and assess customers’ needs to achieve satisfaction