D365 & Power Platform Delivery Manager

The D365 & Power Platform Delivery Manager will be responsible for the project management and delivery of the technology components of Vista related and other company-wide projects relating to the Enterprise applications area. In addition, the D365 & Power Platform Delivery Manager will also be responsible for delivery of other initiatives from time to time. Role tasks & Responsibilities: Responsible for delivery of Enterprise Applications Vista related projects. Accountable for managing the scope, schedule, budget, quality and risks associated with the delivery Work with Head of Applications to oversee/manage the roadmap relating to various products as part of the Enterprise Applications Portfolio which are prioritised Liaise with key stakeholders and provide regular updates as part of the Project or Roadmap delivery. Build strong relationships with key business and technology stakeholders Deliver projects and roadmaps in line with the Control Risks project delivery methodology, in conjunction with vendor teams/solution as applicable Hold Third Parties into account for effective delivery of the solution / components of the solution as applicable Ensure all Enterprise Applications workstreams that are part of a Company-wide or Vista initiatives are delivered according to agreed plan Ensure risks and issues are raised to Project Leadership team through the appropriate governance for Vista and other company wide or ETS wide projects Operate in a proactive manner to unblock blockers or smooth path of successful delivery Provide leadership and motivation to project team members throughout the project lifecycle and confer with project staff to outline work plan. Manages deliverable estimation process, resource allocation and efficient utilization; negotiates resource conflicts with other project managers or resources managers as appropriate. Reports accurate status and process delivery monitoring through the phases of the Solution Delivery Management process Provide effective day-to-day delivery management of multiple Enterprise Applications related projects and roadmaps, including liaising with third parties as applicable Ensure Architecture and impact on other areas are considered as part of the overall solution Ensure Information Security, Service Transition, Infrastructure components and Disaster Recovery (as applicable) are built into the solutions before these are deployed into active service Develop or update the Application Support model to ensure that there are adequate SLAs in place to support the operation of the Service in Production Ensure that all technical and operational documentation associated with the Vista Projects in the Enterprise Applications area are delivered and accepted Ensure any warranty/hyper-care period of a new solution is clearly defined and executed with defined RACI covering Control Risks and Third-party responsibilities Deliver other initiatives from time to time as required which are prioritised Periodically, and when required, undertake business analysis to support the evaluation and potential delivery of EA projects Essential Demonstrates experience in the project management and the integration of 3rd party applications into an enterprise ERP or CRM platform, preferably D365 suite Demonstrate the experience to manage the cloud development environments and infrastructure Demonstrate good vendor management and hold the vendors / third party partners into account for delivery of the solution Ability to lead and motivate others; demonstrating empathy and knowledge of personality types Good experience with formal project management methodologies and planning tools (Agile, Waterfall and Hybrid) Demonstrate sensitivity to working in a global partnership or similar organisation and to interacting with senior leadership Exceptional verbal and written communication skills Expertise in setting and managing customer expectations Effective influencing and negotiating skills in an environment where this role may not directly control resources Strong knowledge and understanding of business needs, with the ability to establish and maintain a high level of customer trust and confidence Good understanding of current and emerging technologies and how other enterprises are employing them Extensive experience dealing with Third party SIs and vendors. Ideally, 5+ years of demonstrated experience managing a high-performing, cohesive team. Desirable Knowledge or experience with the D365 suite and/or Power Platform Qualification and/or experience in formal project management methodologies Experience implementing AI solutions Business Process Analysis experience