- Hiring from
- United States
- Work type
- Hybrid
- Posted
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smaXtec’s unique HEALTH MANAGEMENT system for dairy cows future-proofs dairy farming and boosts HERD HEALTH, REPRODUCTION & FEEDING management!
Our Customer Success team is looking for an experienced Dairy Management Advisor who is tech-savvy and knowledgeable about cow health to help our customers boost their operational success with smaXtec’s technology.
Our Customer Success team is looking for an experienced Dairy Management Advisor who is tech-savvy and knowledgeable about cow health to help our customers boost their operational success with smaXtec’s technology.
- A minimum of four years of experience in the dairy industry, preferably as a herd manager or responsible for cattle health or feeding
- At least two years of experience in an Account Manager or consultant role, preferably in the dairy industry
- Bachelor’s degree in Dairy Science, Animal Health, or related field preferred
- Passionate about cows & the dairy industry.
- Enjoy being out in the field & direct contact with farmers
- Advanced knowledge of the dairy industry & cow health protocols
- Valid driver's license & good driving record
- Open to travel, including overnight travel, approximately 50% of the time in the US & internationally as needed
- Enthusiasm for innovative agri-technologies & hands-on mentality, with a proactive, customer- and solution-oriented approach
- Manages & supports installation of smaXtec on farm at our customer’s premises
- Utilizes system & data collection to analyze return on investment and proactively supports customer success and experience
- Builds & establishes long-term customer relationships and utilizing upselling potential
- Trains & supports customers with the implementation and use of our system
- Performs troubleshooting & collaborates with internal teams to resolve issues timely
- Provides solution-oriented & competent advice for a wide range of customer inquiries
- Presents & represents smaXtec at agricultural trade fairs and events
- Efficient use of our CRM system for daily work
- A dynamic and collaborative work environment where your ideas are valued, and your contributions make a direct impact
- Competitive salary and comprehensive benefits package, including health, dental, vision coverage, 401(k), broad-based ownership program, and paid time off.
- A supportive team culture that encourages creativity, problem solving, and continuous improvement.
We are an equal opportunity employer