Data Analyst

At Talkspace, we are committed to fostering a diverse, equitable, inclusive, and belonging-centered workplace where everyone can thrive while making a difference in mental health. Want to help over two million people receive quality mental healthcare? Come join our mission of getting therapy in the hands of everyone! We are looking for a Data Analyst to join our Data Science team. The Data Analyst, Business Intelligence is responsible for conducting in-depth quantitative analyses to support financial and operational strategies, creating data visualizations that communicate trends and forecasts effectively to stakeholders. They gather analytical requirements, write database queries, and build automated reports using SQL and Python, ensuring adherence to SOX controls. This involves managing projects from inception to completion, designing data-driven solutions that enhance business outcomes and operational efficiency. The Data Analyst, Business Intelligence collaborates with both technical and non-technical teams to provide insights that support product development, provider operations, and marketing strategies, translating complex data into actionable results across a multi-sided healthcare marketplace. To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us on delivering quality mental healthcare. This is a remote position based on Eastern Time. Talkspace Headquarters is located in NYC. What You’ll Do Data Analysis Conduct quantitative and statistical analyses of complex financial and operational data to identify trends, forecast outcomes, and generate actionable insights for strategic decision-making. Partner with stakeholders to gather business and analytical requirements and translate them into data-driven solutions, reports, and recommendations. Develop and maintain data models, automated reporting, and data visualizations that improve data accuracy, communicate financial trends, and support internal and external stakeholders. Write database queries and leverage SQL and Python to manage, analyze, and automate financial data and reporting. Design and execute predictive modeling and A/B testing methodologies to evaluate strategies and forecast business outcomes. Own financial analytics projects end-to-end, from scoping and planning through execution and delivery, while ensuring compliance with SOX controls and driving operational efficiency. Communication and Teamwork Work with a team of both technical and non-technical stakeholders to turn insight into action. Collaborate with the FP&A team to provide data-driven insights that support product development, provider network operations, commercial strategy, and marketing. Communicate the story behind the data to non-technical stakeholders, translating insights into results. Strategic Insights Collaborate with finance and cross-functional teams to provide data-driven insights supporting product development, provider network operations, commercial strategy, marketing, and partnership initiatives/decisions. Navigate the intricacies of a multi-sided marketplace, within a healthcare context, understanding different stakeholder needs and market drivers. Performs other related duties as assigned. About You 3-5 years of experience in an analytical role with a strong finance focus BA/BS in a quantitative field like statistics, applied mathematics, economics, computer science, or equivalent experience. An MBA is advantageous. Proficiency in SQL, python, and Excel / Google Sheets. Knowledge of dbt is a plus. Experience working in a public company and familiar with SOX compliance processes. Comfortable with statistics and data manipulation. Experience with data visualization software like Looker or Tableau. Benefits Comprehensive Medical, Dental and Vision plans Pre-tax benefits: HSA/ FSA 401k Retirement Savings Program with matching up to 4% Voluntary benefits including disability, basic life or pet insurance, etc. Monthly Wellness Stipend to promote mental and physical self-care Flexible PTO and Remote First Environment Regular team events, including Wellness Workshops and Team Building Events Free access to Talkspace products for you and one household member, as well as access to a friends and family discount! Compensation At Talkspace, we believe that pay transparency during the interview process is a critical part of diversity, equity, and inclusion. Our salary bands are based on internal and external compensation benchmarks, which we regularly evaluate to ensure we pay competitively. The base salary range for this role is between $110,000 - $130,000. Within the salary bands, leveling corresponds to each candidate’s relevant experience, skills as assessed during the interview process, education, and applicable certifications. Why Talkspace? Talkspace is the world’s leading online therapy company, serving over 2 million users looking to begin their wellness journey through tele-health. According to the World Health Organization, close to 1 billion people worldwide live with a mental disorder, and on average more than 75% with mental, neurological, and substance use disorders receive no treatment for their condition at all. Additionally, one-third of the world’s population – 2 billion people – live in countries that spend less than 1% of their health budgets on mental health. Therapy is an universal need and it's our mission here to change the world by cultivating an intentional space for people to feel supported through quality care that is simple and accessible. Combining our passion for innovation along with our desire to help others overcome the stigma behind “getting help,” we are transforming the way patients find the right care provider, making an otherwise impossible feat easily conquerable. Our network of licensed, accredited, and board-certified clinicians are increasing access to mental health for our members through a myriad of high quality therapy services: anytime and for a fraction of the price. Dedicated to our mission, we are looking for candidates that want to bring their talents into a diverse “for purpose” space. If you’re equally as passionate about making quality mental healthcare accessible to all then Talkspace is the right place for you! EQUAL OPPORTUNITY EMPLOYER Talkspace welcomes and celebrates talent from all backgrounds, perspectives, and walks of life to foster an innovative and diverse workforce. We encourage you to apply, even if you don’t meet every qualification or if your path has been nontraditional — such as not completing a formal degree program, taking a career break, or having a prior criminal record — if you believe you could make a great addition to this team. Come as you are and learn about the exciting opportunities on our team. Individuals seeking employment at Talkspace are considered without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law. How do we define Diversity, Equity, Inclusion, and Belonging at Talkspace? Diversity Diversity encompasses the unique attributes of our employees as individuals. We value and embrace the richness arising from their varied backgrounds, perspectives, and experiences, which include, but are not limited to, age, ability, ethnicity, gender, race, and cultural background. Equity Equity refers to a fair and impartial workplace, aiming to ensure equal growth and advancement opportunities for all employees. This involves amplifying underrepresented voices, addressing unconscious biases, and providing inclusive, culturally competent mental health care. Inclusion Inclusion signifies the practice of granting equal access to opportunities and resources for all employees, particularly those who might otherwise be excluded or marginalized. It ensures that everyone feels a sense of belonging, value, support, and respect as an individual. Belonging Belonging reflects the affinity and positive relationships that develop among employees from diverse backgrounds when businesses actively promote diversity, equity, and inclusion in the workplace.