Data & Insights Analyst

Data & Insights Analyst If you have strong experience in data analysis and reporting, are highly skilled in Excel and enjoy using data to support commercial decisions, we'd love to hear from you. Why join us? WorkNest's 900+ colleagues support over 50,000 organisations worldwide, helping them manage risk, improve performance and protect what matters most. Combining smart technology with expert advice across people, health and safety, compliance, and cyber and data security, we act as a true extension of our clients' teams. Following significant growth over the past two years, including expansion into global markets and becoming part of Axiom GRC, our 1,400+ colleagues are helping to drive ambitious plans for continued growth. This is an exciting time to join our team, and data is increasingly important to how we understand our customers, support our commercial teams and make better business decisions. The role As Data & Insight Analyst, you'll play a key role in ensuring our business has access to accurate, trusted data and meaningful insight. You'll take ownership of data quality across Salesforce and other business systems, using your expertise in Excel and data analysis to identify issues, investigate trends, maintain data integrity and improve the quality of the information available to the business. You'll also work closely with our commercial teams, particularly our BDE team, analysing sales and commercial data to understand performance, identify trends and highlight opportunities. You'll present your findings to stakeholders, helping them understand what the data is telling them and how it can support better decisions. This isn't simply a reporting role. You'll be expected to get underneath the data, understand what's driving the numbers, investigate issues and explain your findings in a way that makes sense to people who aren't data specialists. You'll also work with colleagues across the business to understand how data moves between systems, support integrations and automated data flows, and troubleshoot issues when they arise. What you'll be doing Taking ownership of data quality, accuracy and governance across Salesforce and other business systems Working with large datasets and using advanced Excel to analyse trends, identify issues and produce meaningful insight Analysing sales and commercial data to understand performance and identify trends, opportunities and areas for improvement Producing regular reporting, dashboards and analysis for commercial stakeholders Presenting sales and performance insight directly to the BDE team Helping commercial teams understand what the data is telling them and how they can use it Investigating data issues and carrying out root-cause analysis Identifying opportunities to improve data processes, quality and reporting Working with Salesforce data, reporting and governance Using SQL/SOQL to extract and interrogate data Supporting data flows between systems, including APIs, integrations and automated processes Working with stakeholders across the business to understand their data needs and translate complex information into clear, practical insight What we're looking for We're looking for someone who genuinely enjoys working with data and gets satisfaction from finding the story behind the numbers. You'll be highly analytical but also comfortable talking to people, presenting your findings and explaining data in a straightforward way. Advanced Excel skills are essential. You'll be confident working with large and complex datasets and using Excel to analyse, manipulate and present information. This will include tools such as Pivot Tables, XLOOKUP and Power Query. You'll also have strong experience in data quality, cleansing, validation and governance, along with experience working with Salesforce data and reporting. Experience with Plauti or a similar Salesforce data quality and deduplication tool would be a strong advantage. We're particularly interested in candidates who have worked with tools such as Plauti, Cloudingo, DemandTools or similar solutions, but experience with one specific product isn't essential if you have strong underlying data quality experience. You'll likely have experience in: Advanced Excel, including Pivot Tables, XLOOKUP and Power Query Data analysis, reporting and insight Working with large and complex datasets Data quality, cleansing, validation and governance Data triage, investigation and root-cause analysis Salesforce data and reporting Plauti, Cloudingo, DemandTools or similar data quality/deduplication tools – desirable SQL/SOQL querying and data extraction APIs, integrations and automated data processes Building reports and dashboards Analysing sales and commercial performance data Presenting data and insight to commercial and non-technical stakeholders Most importantly, you'll be someone who can look beyond the numbers, identify the story they're telling and communicate insights clearly to stakeholders. What we offer £40,000–£50,000 salary + bonus Hybrid working 1–2 days per week at our Aldford office Great benefits A supportive and inclusive work culture Work/life balance The opportunity to have a visible impact on how we use data across the business Location This is a highly flexible hybrid role. You'll attend our Aldford office (CH3) one or two days per week, with the remainder of your time working remotely. We're particularly keen to hear from candidates based in Chester, Wrexham, Liverpool, Warrington, the Wirral, Manchester and North Wales who can comfortably travel to Aldford when required. Typical commuting times include: Chester / Wrexham: 15–20 minutes The Wirral: around 25 minutes Warrington / Frodsham: around 35 minutes Liverpool City Centre: around 35 minutes South Manchester / Altrincham: around 45 minutes Up for the challenge? If you enjoy working with data, have a real eye for detail and want to use your expertise to make a genuine difference to commercial performance, we'd love to hear from you. If you share our values of Integrity, Excellence, Teamwork and Inclusion, please use the purple Apply Now button to begin your application. You'll be asked to submit a CV and covering letter outlining how you meet the requirements of the role. WorkNest is committed to creating a culture of inclusion and ensuring that everyone – job applicants, clients, colleagues and anyone else we deal with – is treated fairly and with respect. We continuously review our policies and processes to support our aim of creating a diverse team. Please speak to our Talent Team if you need any adjustments to ensure a genuine equality of opportunity. See why WorkNest is a great place to work – take a look at our WorkNest Culture video. Closing date: 6 October 2026 Applications will be reviewed on an ongoing basis and we may close the advert early, so please don't delay in submitting your application. #LI-Hybrid Department Marketing Remote status Hybrid Employment type Full-time UK Based - Remote/hybrid working Hybrid working: 2 days in the office, 3 days at home About WorkNest People WorkNest is part of Axiom GRC, supporting organisations to look after their people and protect what matters most. We combine expertise in people management, employment law, health and safety, and cyber resilience with smart technology and practical support to help organisations manage risk, maintain compliance, and perform at their best. Founded in 2012 Co-workers 500+ Turnover c. £52m Applicant tracking system by Teamtailor