Data & Insights Lead

Data Insights Lead

£80,000 per annum

Bedford

Permanent

Hybrid working

Join us at the Money and Pensions Service (MaPS) as a Data Insights Lead. As the Data &

Insights Lead for the National Pensions Connection Service, you will lead the service's data,

reporting, analytics, and insight capability. You will be responsible for ensuring there is a

single, trusted and authoritative view of service performance across the pensions

dashboards ecosystem, enabling informed decision-making by senior leaders, regulators,

government departments, delivery partners and dashboard providers.

You will define and deliver the service's data and insight strategy, ensuring data is

transformed into actionable intelligence that drives service performance, continuous

improvement, regulatory reporting, and benefits realisation. Working closely with Data

Engineering, Product, Operations and external suppliers, you will ensure the service's

reporting, analytics and monitoring capabilities are robust, scalable and aligned to

organisational and regulatory requirements.

A key aspect of the role will be establishing strong data governance, ensuring data quality,

consistency, transparency and appropriate controls across a piece of National Digital

Infrastructure.

Key Responsibilities:

• Lead the Data & Insights function for the National Pensions Connection Service,

providing strategic direction for reporting, analytics, monitoring and performance

management.

• Develop and communicate a clear vision for how data and insight will support operational

performance, service improvement and long-term strategic objectives.

• Establish and maintain a single, trusted source of performance information across the

pensions dashboards ecosystem.

• Lead the production of executive reporting, performance insights and data-driven

recommendations for senior leadership, governance boards and external stakeholders.

• Ensure the service maintains robust data governance practices, including data quality

management, metadata standards, reporting controls, auditability and compliance with

regulatory requirements.

• Oversee relationships with regulators and government stakeholders, supporting reporting

obligations and the provision of accurate, timely and transparent information.

• Work closely with Data Engineering, Product and Architecture teams to ensure reporting

and analytical requirements are incorporated into data products and platforms.

• Lead the development of self-service reporting capabilities that enable users to access

trusted information without reliance on bespoke analysis.

• Oversee benefits realisation measurement and performance evaluation, ensuring the

service can demonstrate outcomes and value delivered over time.

• Manage and develop a multidisciplinary matrix team of analysts and insight

professionals, providing coaching, mentoring and professional leadership.

• Promote a culture of evidence-based decision making, continuous improvement and

data literacy across the service and wider organisation.

Essential Skills and Experience:

Essential:

• Significant experience leading data, analytics, business intelligence or insight functions

within large, complex organisations, with responsibility for setting strategy, priorities and

operating models.

• Strong understanding of data governance, including data quality management, data

standards, metadata, lineage, information management, reporting controls and

regulatory compliance.

• Proven technical experience delivering analytics and reporting solutions using a range of

tools and technologies such as Power BI, AWS QuickSight, Tableau, SQL, Python,

Databricks or equivalent platforms.

• Demonstrable ability to translate complex data and technical information into clear,

compelling and actionable insights for senior leaders, regulators and non-technical

stakeholders.

• Experience managing multidisciplinary analytical teams and collaborating effectively

across product, engineering, operations and external delivery partners to drive evidence-

based decision making and continuous improvement

Desirable:

• Experience working within pensions, financial services, government or other regulated

sectors.

• Experience supporting large-scale digital transformation programmes, data-sharing

ecosystems or national digital services.

• Knowledge of pensions dashboards, pension administration or financial wellbeing

services

About Us

The Money and Pensions Service (MaPS) is based in Bedford, in a recently renovated

modern office. This is a wonderful opportunity for you to become an integral part of a

dynamic organisation, working to help people across the UK.

At the heart of the Money and Pensions Service are our values – caring, connecting, and

transforming, which are the foundation of our success. They permeate every area of our

work and define all our business relationships and the way we work with each other. We’re

not only looking for the best people to come and work for us, but we need people who align

themselves with our values:

• Caring

We care about our colleagues and the people whose lives we are here to transform.

• Connecting

We will transform lives through our ability to make positive connections.

• Transforming

We are committed to transforming lives and making a positive societal impact.

Our Inclusive Working Environment

By fostering our values, we are immensely proud of the inclusive working environment that

we have created. The diversity of our people is a strength that we embrace and wish to build

upon, so we are committed to attracting people of all backgrounds. We work hard to ensure

that we have a progressive approach to inclusion, equity, and belonging. We really do want

our colleagues to “bring their whole selves to work.”

Our colleague and ally networks encompass LGBTQ+, neurodiversity, women’s health,

men’s health, ethnicity, and diversity.

What We Offer

• Generous Annual Leave – 30 days plus Bank Holidays

• Pension scheme – contributions matched 2 to 1 (employer contribution up to 10% of

your salary)

• Interest-free loan for season tickets for buses and trains

• Cycle to work Scheme

• Subsidised eye tests & flu jabs

• Life assurance scheme

• Give as you earn scheme

• Employee assistance programme (EAP)

• PAM Assist and PAM Life scheme (Wellbeing)

• Enhanced family and sick pay

• Paid volunteering (2 days a year)

• Recognition Scheme

• Discounts portal to numerous retailers

Flexible Working

At MaPS, we take pride in our flexible approach to work. Hybrid working is a voluntary, non-

contractual arrangement and our headquarters in Bedford will be your contractual place of

work. The number of days that anyone will be able to work at home will be determined

primarily by business needs, but personal and other relevant circumstances will also be

considered. If you are successful, any opportunities for hybrid working, including whether a

hybrid working arrangement is suitable for you, will be discussed with you prior to you taking

up your post.

Recruitment Process:

1. Initial Review: Our recruiter will review your CV. If it looks like a good fit, they'll

reach out to arrange a call.

2. Hiring Manager Review: If the recruiter thinks you're suitable, your CV will be

passed to the hiring manager, who will decide whether to invite you for an

interview.

3. Interview: If selected, you'll participate in a virtual interview. This single-stage

process allows you to demonstrate your skills and experience through competency-based questions.

Career Development

In MaPS, we take career development seriously. We actively encourage and support

applications from our existing MaPS colleagues. However, we do follow the Civil Service

Commissioner recruitment principles, which means that you will be required to participate in

a full, open, and fair process.

Reserve List

If you are successful at interview, we operate a reserve list where your details will be held for

up to 6 months. Should a vacancy come available in that time with the same essential

criteria, reserve list candidates will be offered that position with no further assessment

required.

Application Process

The law requires that selection for appointment to the Civil Service is on merit on the basis of

fair and open competition as outlined in the Civil Service Commission’s Recruitment

Principles. If you feel your application has not been treated in accordance with the

Recruitment Principles, and you wish to make a complaint, in the first instance, you should

contact the Money and Pensions Service via email: recruitment@maps.org.uk. If you are not

satisfied with the response you receive from the Department, you can contact the Civil

Service Commission: Visit the Civil Service Commission website.

Job Reference: MaPS01333

Close Date: 18/10/2026