Data Operations Analyst – Material Master (CASTROL)

Entity: Finance Job Family Group: Finance Group Job Description: The Data Operations Analyst is accountable for executing master data operations across Business Units ensuring Compliance with governance standards, Service Level Agreements (SLA), and internal controls. The role proactively handles data quality, operational risk, and stakeholder expectations to support operational excellence and compliance. Key Accountabilities and challenges Accountable for accurate, complete and timely end-to-end master data lifecycle maintenance of material, vendor, customer, pricing and finance master in accordance with master data standards, governance policies and Service Level Agreements (SLA) across relevant systems. Proactive tracking, analysis and resolving outstanding operational issues or delays, ensuring risks to business operations, reporting, or compliance are identified early. Take accountability to bring up any critical issues to higher levels for direction and feedback. Run Data performance reports for the key quality measures of completeness, consistency, uniqueness, and accuracy Support KPI reporting to measures completeness, consistency, accuracy and control measures in preventing unauthorised changes. Identify and contribute to the digitization and continuous improvement initiatives in data management processes to enhance operational efficiency, effectiveness and control. Support project and transformation initiatives, including business requirement definition, data enrichment and cleansing activities. Build strong relationship with the data user network and ensure they have a thorough understanding of the data management change request process. Create and maintain process documentation, work instructions and procedures to ensure they remain current and aligned with operational changes, system enhancements, and governance requirements. Support internal and external audit queries and handle ad-hoc or administrative activities as required. Qualifications, Competencies & Attitude Bachelor’s Degree in Operation Management, Supply Chain Management, Accounting or related field Minimum of 3 - 4 years of experience handling a client-service oriented function with experience in Procurement and Supply chain field experience Sound experience in JDE, Fusion & Salesforce or other SAP is preferred Previous experience in data structures or item master management/administration. Experience of working cross culturally and international business environment. Ability to communicate effectively with a wide range of stakeholders, both verbally and in writing. Engaging and collaborative teammate with an inclusive, cooperative, and supportive approach to working with others. Resilience and ability to operate effectively in a fast‑paced and dynamic environment while keeping control, focus, and quality standards. Strong organizational skills with the ability to handle multiple priorities and deadlines effectively, even under pressure. Good attention to detail with a consistent commitment to accuracy, quality, and perfection in work delivery. Ability to apply acquired knowledge and competencies to analyze issues, resolve problems, and identify practical solutions. Attitudes Be responsible for your success - Accountable for delivering innovative business outcomes; Seeks opportunities to improve and digitize process delivery; Adheres to safe and ethical work practices Think big - Actively builds own knowledge, capabilities and skills for the future; Values teamwork and collaborates to achieve outcome Be curious - Willing to suggest new ways of working, processes and technologies; Ensures the delivery and improvement of digital solutions to benefit customers Effortless customer experiences - Understands customer needs and delivers digital seamless self-service customer experiences Digital first - Applies creative digital solutions to solve problems Key Competencies Operational Excellence - Has a sound understanding of process and workflow streamlining, problem resolution and change management Risk Management - Identifies external and internal factors that impact risk and mitigation opportunities. Identifies potential new or emerging risks / threats and implements mitigation plans Change Management - Builds energy around a change using a systematic approach to transition from the present to the desired state Digital Fluency - Optimally uses digital guidance, tools, methodologies, and security measures for operating as a digital business. Uses digital tools to collaborate, organize, plan and reflect on digital data Analytical Thinking - Systematically breaks down a sophisticated problem or process into component parts using logical analysis techniques to reach a solution. Logically assesses relationships, grasps interdependencies, and reviews trends within a sophisticated problem or situation. Challenges assumptions and reliability of acquired information Decision Making – Makes decisions affecting both own tasks and those of others. Combines a variety of factors including commercial awareness, risk and financial expertise to make appropriate decisions and derive insights Innovation - Adapts existing processes, methods and ways of working to drive efficiency. Uses digital technologies to develop new insights, projects and opportunities Influencing - Identifies areas of alliance and disagreement, evaluates options and potential outcomes, and plans influencing strategy. Identifies short term customer needs and communicates benefits to the collaborator. Knows when and how to use the chain of command Problem Solving - Evaluates and prioritises problems for own area. Resolves problems in a timely way, using a combination of logic and experience to make decisions and solve problems Relationship Management - Establishes and handles relationships with peers and internal business partners to achieve results Business Acumen - Identifies new or alternative approaches to performing business activities more efficiently This is a role within the Castrol organisation and the successful candidate will become part of the Castrol ring-fence. If you are part of the ring-fence, it is expected that your employment will move with Castrol to new ownership At bp, we provide the following environment and benefits to you: A company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the demeanor of giving back to our environment are highly valued Possibility to join our social communities and networks Learning opportunities and other development opportunities to craft your career path Life and health insurance, medical care package And many other benefits. We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment. Travel Requirement No travel is expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Accounting Processes and Financial Systems, Analytical Thinking, Analytics, Business process control, Business process improvement, Commercial Acumen, Customer centric thinking, Digital Automation, Digital Fluency, Financial Reporting, Internal control and compliance, Stakeholder Engagement Legal Disclaimer: We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us . If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.