DataOPS Engineer - Banking

About Qualysoft · 25 years of experience in software engineering, established in Vienna, Austria · Active in Romania since 2007, with office in central Bucharest (Bd. Iancu de Hunedoara 54B) · Delivering End to End IT Consulting Services - From Team Augmentation and Dedicated Teams to Custom Software Development · We deliver scalable enterprise systems, intelligent automation frameworks, and digital transformation platforms · Cross-industry experience by sustaining global players in BSFI (Banking, financial services and insurance), Telecom,Retail & E-commerce, Energy and Utilities, Automotive, Manufacturing, Logitics, High Tech · Global Presence: Switzerland, Germany, Austria, Sweden, Hungary, Slovakia, Serbia, Romania, and Indonesia · International team of 500+ software engineers · Strategic partnerships: Microsoft Cloud Certified Partner, Tricentis Solutions Partner in Test Automation and Test Management, Creatio Exclusive Partner, Doxee Implementation Partner · Powered by cutting-edge technologies: AI, Data & Analytics, Cloud, DevOps, IoT, and Test Automation. · Project beneficiaries ranging from large-scale enterprises to startups · Stable growth and revenue increase year over year, a resilient organisation in volatile IT market conditions · Quality-first mindset, culture of innovation, and long-term client partnerships · Global and local reach – trusted by key industry players in Europe and the US Responsibilities: • Administer and monitor the IT service solutions in the area of responsibility, supervise and continuously track their compliance with the agreed performance parameters in the SLA • Ensure the use and compliance with legal regulations and internal rules regarding IT equipment • Proactively initiate measures to optimize functional parameters or corrections when necessary, propose corresponding activities within the Service Improvement Plan (SIP) • Periodically evaluate the IT system in the area of responsibility, in terms of technical requirements, audit and security, work norms and procedures, availability, and continuity. • Develop, test, implement, and continuously update operational work procedures for monitoring and service failures at the enterprise level • Define alerts for system monitoring and proactive intervention in the event of defined alert thresholds being exceeded • Analyze incidents and problems that occur in the IT Data Flows to identify the causes of errors and solutions. Resolve requests and incidents assigned within the terms provided in the SLA, ensuring the minimization of impact and service downtime • Apply internal procedures established with process owners in the event of incidents with high impact and potential financial losses • Collaborate with other IT Data Squads to maintain inter-cooperation to resolve incidents and improve service levels • Participate in testing business continuity and ensure the functioning of IT systems in the conditions provided in the BIA (Business Impact Analysis) in the event of planned or unplanned switchovers of IT systems • Provide expertise, recommend technical solutions, participate in testing (technical, failure, availability, performance, volume) in IT projects for IT systems and platforms in the area of responsibility • Install and configure platforms and solutions in the area of responsibility, promote new objects on test, preproduction, or production environments (according to projects and change requests) Maintain the knowledge database (Knowledge Base) Qualifications: • Bachelor's degree in Computer Science, Information Technology, or a related field • At least 2 years’ experience in a similar role (Banking or Telecommunications fields represent an advantage) • Understanding and experience in ETL methodologies and Data Warehousing principles Solid knowledge of PL/SQL code and scripting • Knowledge of working with databases Knowledge of IT security • English language proficiency • Excellent troubleshooting and problem-solving skills Strong communication and interpersonal skills Ability to work independently and as part of a team • Ability to prioritize and manage multiple tasks simultaneously What We Offer · Premium medical package · Lunch Tickets & Pluxee Card · Bookster subscription · 13th salary/yearly bonuses · Enterprise job security with a startup mentality (diverse & engaging environment, international exposure, flat hierarchy) under the stability of a secure multinational · A supportive culture (we value ownership, autonomy, and healthy work-life balance) with great colleagues, team events and activities · Flexible working program and openness to remote work · Collaborative mindset – employees shape their own benefits, tools, team events and internal practices · Diverse opportunities in Software Development with international exposure · Flexibility to choose projects aligned with your career path and technical goals · Access to leading learning platforms, courses, and certifications (Pluralsight, Udemy, Microsoft, Google Cloud) · Career growth & learning – mentorship programs, certifications, professional development opportunities, and above-market salary *We are an equal opportunity employer and value diversity. All employment decisions are made without regard to age, gender, disability, race, ethnicity, religion, sexual orientation, or any other protected characteristic. We encourage applicants from all backgrounds to apply.*