(Dayshift WFH) Administrative and Compliance Support

Job Description This is a remote position. JOB DESCRIPTION: Virtual Assistant - Administrative and Compliance Support PERMANENT DAYSHIFTREMOTE / WORK FROM HOME Client : Australia - Disability Support Service Provider (Healthcare) VA Rate : 8AUD Part Time (30 hours per week) Purpose: The position is responsible for providing a range of timely and accurate administrative support. This position is responsible for supporting the team to help them stay organized and complete tasks that allow them to focus on more advanced responsibilities. The role is integral to the success of the group Duties and Responsibilities: ● Review the NDIS requirements submitted by applicants and onboard clients ● Schedule appointments and maintain calendars ● Schedule and coordinate staff and other meetings ● Answers emails in a timely manner ● Answer, screen, and forward incoming phone calls in a courteous and efficient manner using VoIP or similar technologies. ● Provide basic and accurate information via phone/email. ● Prepare communications, such as memos, emails, invoices, reports and other correspondence ● Write and edit documents from letters to reports and instructional documents ● Create and maintain filing systems ● Ensure all details and information that is entered in the database is current and accurate ● Respond to service enquiries and requests ● Communicate and liaise with key stakeholders, services users, families, staff and advocates ​ Requirements HIRING REQUIREMENTS : 1.Minimum 1-2yrs relevant experience as VA- Admin 2. NDIS Industry experience is a MUST; Healthcare Industry experience will be considered. 3. Shiftcare and similar tool experience is a PREFERRED. Other Skills Expectations: ● Must have a relevant experience in Administrative support ● Strong communication and interpersonal skills ● Great attention to details ● Highly organized with good attention to detail ● Experience in establishing and maintaining effective administrative systems and processes ● Ability to work autonomously and as a team member Benefits Why choose Scale-X Solutions? PERMANENT Work from Home/ work anywhere. No weekend work Work/Life balance Our Cause to help and safeguard the lives women & children from the perils of human trafficking by partnering with Destiny Rescue We got each others' backs Fun and engaging culture Competitive salary package, commissions, international travel incentives. HMO coverage (after 1 year of tenure). Flexible working arrangements. Healthy and encouraging working environment Learn more about our organization and our culture here: Scale-X Outsourcing Solutions | Instagram, Facebook | Linktree