DDI Engineer

Description

Position: DDI Engineer (DNS, DHCP, IPAM)

Duration: 18 months

Shift: 3 days onsite and 2 days remote

Core Technologies in Scope:

Domain Name Service (DNS)

Dynamic Host Configuration Protocol (DHCP)

IP Address Management (IPAM)

Experience with Bluecat and Vital QIP and DNS Tools

Knowledge of authentication protocols such as DNS, DHCP, Subnetting, LDAP, IWA, IWA-direct, SSO, and Active Directory.

DDI Network Services

The DDI Engineer will be responsible for providing network operations support for DHCP/DNS/IP address management infrastructure

The scope of the DDI Services support portfolio includes functions like Service Manage, Incident Management, Change Management and Changes viz., adding net new IP addresses, modify or delete the existing DDI configurations.

Provides 24x7 support for production systems and therefore will require some off-hours and weekend work.

Responsible for Service Request Fulfillment including analysis of the incoming Request to better understand the customers business & technical needs, prioritizing dates, scheduling and executing the required changes.

Collaborate with other internal/external Bank teams such as Network Operations, Engineering and Architecture, and clients on core configuration design requirements/standards and impact assessment.

Perform validation testing and pre-work in non-production environments when necessary to ensure successful implementation in production.

Identify the solution, design the plan, and prepare required documents

Adhere to Bank processes, such as representing the change in Change Committee meetings & Design Review sessions.

Provide proper hand off of ticket/design and relevant details when necessary.

Knowledge of Process Management, ITIL v3/v4

Experience with Remedy ITSM (Service Request/Work Order/ Change/Incident Management)

Excellent verbal and written communication skills, specifically regarding communicating technical data in a fashion that can be readily digested and understood by others.

Responsibilities*

The role requires one to be a proactive and strategic business partner in a network centric IT environment striving to meet current and anticipated business objectives. Must be capable of managing initiative-based portfolios in a multi-matrixed environment. The role also assumes the position of an escalation point for unresolved problems, complaints and complex service requests. The role requires managing the change process through the entire change management lifecycle. Key skill sets include the ability to execute a portfolio using consulting skills and conflict resolution, proactively drive innovative business solutions, and use technical, enterprise, and business knowledge to work across structures to meet customer needs.

Requirements*

Subject matter expertise in DDI requests (Vital QIP and Bluecat)

Knowledge on network concepts of DNS, DHCP, Firewalls. Load balancing, IPS, basic routing/switching; excellent understanding of TCP/IP and packet analysis

Experience in Network Operations Service Delivery

Managing DHCP/DNS and IP management systems to fulfill requests.

Managing QIP globally for different regions

Responsible for design, peer review, scheduling, implementation and request closure process of DDI requests.

Working on pre-validations, implementation and post checks.

Submit Changes (CRQs) and execute necessary configurations.

Fulfilling Resource Record, Device Registration and Site code requests.

Work closely with business partners and customers, assisting their level 2-3 support teams with the research and development of solutions to new or unknown issues.

Skills

Bluecat, Vital QIP, DHCP, Subnetting, Active Directory, (IPAM)- IP Address Management, DNS, ServiceNow, ITSM (Service Request/Work Order/ Change/Incident Management), ITIL Foundation, CCNA, Bluecat Certification

Top Skills Details

Bluecat,Vital QIP,DHCP,Subnetting,Active Directory,(IPAM)- IP Address Management,DNS

Job Type & Location

This is a Contract position based out of Plano, TX.

Pay and Benefits

The pay range for this position is $73.68 - $73.68/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Plano,TX.

Application Deadline

This position is anticipated to close on Oct 2, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.