Delivery - Architect

Axsium Group was founded in 2004 to provide our clients with superior workforce management (WFM) consulting services. Axsium helps organizations around the world improve their operational performance by maximizing the productivity of their people. We do this by providing innovative and insightful consulting services focused in three areas. First, we help our clients establish a realistic strategy and roadmap to reach their people-related goals. Second, we focus on streamlining and defining new processes to improve the way people work, their productivity and their impact on their organization. And third, we implement and support the technologies that help all levels of the organization achieve their objectives. WFM is all we do and our strategic approach to delivering WFM deployment services initiatives reflects this singular focus.

APAC Solution Architect, UKG PRO WFM

Reporting into a Team Manager, the Architect plays a leadership role in guiding clients and Axsium project team members through implementation and customization of their Workforce Management (WFM) strategy. Architects participate in leading and guiding internal project teams throughout all phases of a client engagement.

This is a remote position based in Australia.

Axsium Employee Perks:

Benefits package
Fitness Reimbursement
First time office set up credit
Tuition support
Flexible working arrangements
Team support and mentorship
Casual but professional environment

DUTIES AND RESPONSIBILITIES
Project delivery
Lead and guide clients and Axsium team through all project phases to make informed decisions with the following project deliverables:
Provide deep domain expertise to oversee functional or technical approach, tasks, and deliverables on a project
Lead and guide clients to desired outcome based on customer business needs for complex requirements and/or processes utilizing best practices
Demonstrate broad domain expertise and understanding of client’s business challenges to design robust solutions
Review and lead client-facing presentations on complex subjects
Master Axsium tools, systems, and methodology, whether internal or external, demonstrated through selection, use, giving guidance to others internal or external, and adapting the tools as needed
Develop continuous improvement of approach, deliverables, and processes
Guide Specialists and Consultants on the project to ensure quality deliverables
Ensure quality of configuration tasks, project documentation, and all other deliverables for self and other Consultants and Specialists
Provide timely project status update for all assigned tasks
Collaborate with Project Manager to ensure key tasks are documented in the project plan, identify potential project risks in timely manner, and provide potential alternatives within domain expertise
Ensure all design documents undergo peer review process and participate in reviewing other’s design documents and configuration and provide timely feedback.
Provide accurate estimates for all project opportunities
Participate in the interview process for new resources in the delivery team

Client Interaction

Represent Axsium to our clients in the following ways, mentoring the Axsium team as needed:

Present and always conduct yourself with confidence in a professional manner
Demonstrate the ability to navigate demanding situations in a calm and structured way and seek help if required
Lead and guide Axsium team in discussions and workshops with the client
Keep up to date on Axsium service offerings and WFM vendor landscape, and find opportunities for additional work
Develop and maintain positive relationships with clients on projects
Provide best practices and conduct WFM situation assessments to drive decision
Provide insight to client on their domain expertise
Administration
Timely and accurate submission of timecards and expense reports
Proactively provide notification of availability and adhere to project assignment hours
Comply with Axsium data security policies and Human Resources policies
Communicate clearly, effectively, and in a timely manner with peers, leadership, and all others at Axsium
Effectively use bench time for Axsium’s improvement and for personal development
Culture

Mentor, guide, and develop other Consultants and Specialists including holding weekly office hours for support, respond to internal support channels

Contribute tothe sales cycle, project estimates and SOWs, partnering with internal sales account owners
Act as an ambassador for Axsium culture in personal presentation, commitment, and integrity
Take personal ownership and accountability for individual ability to positively impact Axsium’s company success
Maintain and continuously seek improvement to domain expertise, through training and experience
Participate in internal Axsium initiatives and projects

REQUIREMENTS
Analytical and problem-solving skills with ability to identify gaps, evaluate, and recommend alternative solutions
Experience designing project solutions, and overseeing project deliverables
Excellent communication skills with attention to detail
Experience advising and gaining buy in from clients through discussion and presentation to client’s project team, senior management and C-level executives through discussion and presentation
8+ years of workforce management consulting experience developing and executing workforce management, labor productivity or ERP, HCM (Human Capital Management) implementations strategies
8+ years of experience working with workforce management technologies and vendors including but not limited to labor forecasting, schedule optimization, time keeping, budgeting and task management, vendor certifications are an asset
Deadline driven, confident, open to taking initiative, ability to multi-task
Excellent organizational and leadership skills
Ability to lead and guide clients and internal teams in the use of best practices
Database experience; SQL, Access, statistical software, and strong Excel capabilities
Experience working with remote teams and on their own with minimal supervision
University or college degree ideally in business, computer science, information systems or industrial engineering
Ability to travel domestically and internationally

#LI-REMOTE

Axsium is committed to providing accessibility for all persons with disabilities and will upon the request, provide accommodation during the recruitment process to ensure equal access to applicants with disabilities. We will consult with applicants to ensure a suitable accommodation is provided. Axsium is an equal opportunity employer.