Delivery Coordinator

Ciklum is looking for a Delivery Coordinator to join our team full-time in Poland. We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live. About the role: As a Delivery Coordinator, become a part of a cross-functional development team engineering experiences of tomorrow. An American partner known for selling and distributing tickets for various events. One of the leading providers of booking and ticketing services in the arts and entertainment industry, operating on a global scale Responsibilities: Oversee project management within a broader portfolio, including resource planning, setting key project parameters, change management, impact analysis, and maintaining/updating project documentation Actively participate in recruitment processes to build a competent project team Address and eliminate obstacles encountered during project work, or lead the team in finding appropriate resources to do so Motivate and engage the team to enhance productivity and morale Document tasks, delegate responsibilities, and set task priorities to optimize team effectiveness Identify and resolve conflicts within project teams, and manage escalations effectively Guide and consult the project team to enhance self-organization and Scrum/Kanban maturity at a stable and comfortable pace Provide consulting on team and organizational management using Agile/Scrum practices and values, while understanding and addressing the client’s business challenges and value delivery Implement communication tools, standards, and plans; design and streamline processes Participate in project meetings, planning sessions, and establish product development strategies Measure and report on the current and projected progress and efficiency of the team’s work Requirements: 4+ years of experience in IT project management Proficiency in project management methodologies Ability to create and interpret business and technical requirements Effective project monitoring, time management, and organizational skills Skilled in developing and maintaining strong relationships with clients and internal teams Deep understanding of client needs, with the ability to draw logical and strategic conclusions Technical knowledge that supports effective collaboration with implementation teams Strong technical understanding to support effective collaboration with the implementation team Knowledge of Kanban and Scrum methodologies Proficient in conflict resolution and adept at removing barriers to ensure team progress Demonstrates strong leadership, organizational, and interpersonal skills, with the ability to influence and collaborate across diverse teams and stakeholders Excellent verbal and written communication skills Proficiency in English What’s in it for you? Strong community: Work alongside top professionals in a friendly, open-door environment Growth focus: Take on large-scale projects with a global impact and expand your expertise Tailored learning: Boost your skills with internal events (meetups, conferences, workshops), Udemy access, language courses, and company-paid certifications Endless opportunities: Explore diverse domains through internal mobility, finding the best fit to gain hands-on experience with cutting-edge technologies Flexibility: Enjoy flexibility – full remote working possibilities Care: We've got you covered with company-paid premium medical package through Luxmed Benefits: Access the MyBenefit cafeteria platform, allowing you to choose perks that best suit your lifestyle and needs About us: At Ciklum, we are always exploring innovations, empowering each other to achieve more, and engineering solutions that matter. With us, you’ll work with cutting-edge technologies, contribute to impactful projects, and be part of a One Team culture that values collaboration and progress. With delivery centers in Wrocław and Gdańsk, our 300+ professionals in Poland drive forward-thinking solutions for global clients. Join a community where collaboration sparks innovation—and your impact reaches millions. Explore, empower, engineer with Ciklum! Interested already? We would love to get to know you! Submit your application. We can’t wait to see you at Ciklum. #LI-MP1