Desktop Engineer

Title: Desktop Engineer (Patch Compliance & PowerShell Automation) | 18-Month Contract | Hybrid Toronto

Location: Toronto, ON (Hybrid, 2 days/week onsite downtown)

Type: Contract, 18 months (extension and conversion possible)

Start: ASAP

About the role

Infotek Consulting is hiring a Desktop Engineer for one of Canada’s Big 5 banks. You’ll join a 6-person team responsible for keeping the bank’s Windows device fleet patched, compliant, and secure. The job is two parts: fix non-compliant devices, then build PowerShell automation so the same issues stop coming back.

What you’ll do

• Diagnose and resolve compliance issues across OS patching, Office patching, driver updates, and system configurations
• Find root causes of non-compliance, document findings, and drive corrective actions to closure
• Write, test, and deploy PowerShell automation to proactively fix recurring issues across the fleet
• Partner with endpoint management and helpdesk teams to roll out patches with minimal user disruption
• Support Windows 11 upgrades and configurations to meet compliance standards
• Own select enterprise applications, including vendor engagement and reviewing new releases for impact
• Handle escalated patching, driver, and compliance issues, and keep end users informed

What you bring

• 6+ years in desktop support or engineering with a focus on patch management and compliance
• Strong Windows 11 knowledge: OS configuration, patching, and driver management
• Hands-on PowerShell scripting for automation and maintenance
• Experience with endpoint management platforms such as Microsoft Intune or SCCM/MECM
• Familiarity with patch management and automation tools
• Strong troubleshooting skills and attention to detail
• Bachelor’s degree in IT, Computer Science, or related field, or equivalent experience

Nice to have

• Microsoft Certified: Endpoint/Modern Desktop Administrator Associate, CompTIA A+, or CompTIA ITF+
• Understanding of security compliance requirements and device management best practices
• Experience in banking or another regulated environment

Please note that this role requires a background check.