Destination Product & Tailor-Made Manager, Southern Africa

Requisition ID: 3529 Department: Tourism and Hospitality Work Type: Hybrid Application Close Date: 04th September 2026 At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. We've been creating positive change through the joy of travel since 1989, and we’re proud to be a certified B Corp with 1000s of experiences in over 100 countries. At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. We've been creating positive change through the joy of travel since 1989, and we’re proud to be a certified B Corp with 1000s of experiences in over 100 countries. The world needs more Intrepid people: We’re looking for a Destination Product & Tailor-Made Manager, to help shape how travellers experience Southern Africa! In this role, you'll take ownership of creating experience-rich products that showcase the very best of Southern Africa across South Africa, Namibia, Botswana, Zimbabwe, Zambia, Mozambique, Eswatini and Lesotho. Through destination research, sourcing unique travel experiences and identifying new opportunities, you'll create market-ready trips that support sales growth, profitability and outstanding customer experiences. Working closely with suppliers and colleagues across the region, you'll design, price and launch adventurous small group & tailor-made itineraries while maintaining strong supplier partnerships and ensuring our products remain competitive and true to Intrepid's style of travel. If you're passionate about Southern Africa and love turning local knowledge into unforgettable travel experiences, we'd love to hear from you! This is a permanent full-time role, leading a team based in our Johannesburg office. While regular collaboration with the team is important, we're open to considering candidates based outside Johannesburg. Some of the experience you’ll bring with you may include: Strong experience in the travel industry across product, tailor-made & sales, operations or commercial roles (5+ years) In-depth knowledge of Southern Africa travel operations, ideally within tailor-made & small group adventure travel Proven experience designing, costing and pricing itineraries Experience working with DMCs and tourism suppliers, including negotiating rates Ability to create commercially viable, experience-rich travel products Familiarity with travel systems (such as Salesforce, Travel Studio, Elements) and strong Excel skills We know people bring different experiences and perspectives, so even if you don’t tick every box, we still encourage you to apply. Please note: We recognise that AI use in applications is becoming more common. We review applications carefully, so if you choose to use AI, please do so thoughtfully and include something personal - it really makes a difference. Due to the volume of applications we receive, we may not be able to provide individual feedback to every applicant. We also reserve the right to close this advert earlier if we receive a high volume of applications. The world needs more Intrepid people: We’re looking for a Destination Product & Tailor-Made Manager, to help shape how travellers experience Southern Africa! In this role, you'll take ownership of creating experience-rich products that showcase the very best of Southern Africa across South Africa, Namibia, Botswana, Zimbabwe, Zambia, Mozambique, Eswatini and Lesotho. Through destination research, sourcing unique travel experiences and identifying new opportunities, you'll create market-ready trips that support sales growth, profitability and outstanding customer experiences. Working closely with suppliers and colleagues across the region, you'll design, price and launch adventurous small group & tailor-made itineraries while maintaining strong supplier partnerships and ensuring our products remain competitive and true to Intrepid's style of travel. If you're passionate about Southern Africa and love turning local knowledge into unforgettable travel experiences, we'd love to hear from you! This is a permanent full-time role, leading a team based in our Johannesburg office. While regular collaboration with the team is important, we're open to considering candidates based outside Johannesburg. Some of the experience you’ll bring with you may include: Strong experience in the travel industry across product, tailor-made & sales, operations or commercial roles (5+ years) In-depth knowledge of Southern Africa travel operations, ideally within tailor-made & small group adventure travel Proven experience designing, costing and pricing itineraries Experience working with DMCs and tourism suppliers, including negotiating rates Ability to create commercially viable, experience-rich travel products Familiarity with travel systems (such as Salesforce, Travel Studio, Elements) and strong Excel skills We know people bring different experiences and perspectives, so even if you don’t tick every box, we still encourage you to apply. Please note: We recognise that AI use in applications is becoming more common. We review applications carefully, so if you choose to use AI, please do so thoughtfully and include something personal - it really makes a difference. Due to the volume of applications we receive, we may not be able to provide individual feedback to every applicant. We also reserve the right to close this advert earlier if we receive a high volume of applications. Our people reflect the diversity of our customers and the communities we visit: Intrepid is made up of 71 nationalities in over 30 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions. Rewarding and developing our people is important to us, some of our work perks include: Flexible work arrangements, work-from-home and the ability to 'work from anywhere' 4 weeks a year A free Intrepid trip every year, plus generous discounts for families, and close friends 5 extra days of leave a year for use on Intrepid trips A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions. Access to e-learning platforms, professional development and mentor programs 20 hours of volunteer leave every year to use on causes most important to you Employee Assistance Program, a 24/7 service that offers counselling for you and your family We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life. Our people reflect the diversity of our customers and the communities we visit: Intrepid is made up of 71 nationalities in over 30 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions. Rewarding and developing our people is important to us, some of our work perks include: Flexible work arrangements, work-from-home and the ability to 'work from anywhere' 4 weeks a year A free Intrepid trip every year, plus generous discounts for families, and close friends 5 extra days of leave a year for use on Intrepid trips A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions. Access to e-learning platforms, professional development and mentor programs 20 hours of volunteer leave every year to use on causes most important to you Employee Assistance Program, a 24/7 service that offers counselling for you and your family We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life. We aim to ensure diversity, equity, and inclusion stay part of our recruitment process. If you require any reasonable adjustment to participate in the recruitment process, please contact us at [email protected] with your name, location, and what you require, we will then be in touch to support your application. We aim to ensure diversity, equity, and inclusion stay part of our recruitment process. If you require any reasonable adjustment to participate in the recruitment process, please contact us at [email protected] with your name, location, and what you require, we will then be in touch to support your application. We encourage you to apply as soon as possible as we may close the role early if we receive a high volume of suitable applications We encourage you to apply as soon as possible as we may close the role early if we receive a high volume of suitable applications We encourage you to apply as soon as possible as we may close the role early if we receive a high volume of suitable applications Application Close Date: 04th September 2026