DevOps Engineer (Automation and Quality)

WHO WE ARE? Being the daughter company of Swisscom - leading telecommunications company and one of the most sustainable and innovative companies in Switzerland - we share the same values, vision and goals. As a trustworthy and efficient Swisscom IT service partner, we create valuable customer experiences. We work in a strong collaboration with our Partners in Switzerland and attract and retain high performers. We're expanding our footprint in Riga and actively seeking 50+ DevOps Engineers to join our growing teams within this year. We invite driven professionals to join us, grow with us, and help shape the future. The team/project: The Massmarket Internet Device team develops and tests Swisscom's Customer Premises Equipment (CPE) - the internet devices used by millions of customers every day. Our portfolio includes the Internet-Box, WLAN-Box, and 5G Fixed Mobile Receivers, state-of-the-art gateways providing internet access via LAN, WLAN, and DECT. The project: Ensure product quality through manual testing, automated testing, and customer issue analysis. Lead the evolution of our test automation suite (Python, Robot Framework, GitLab CI/CD) toward an AI-native testing approach. You'll work in a small, focused team embedded within the broader Swisscom SDC Riga organization, collaborating closely with Product Management and DevOps Engineers in Switzerland to deliver reliable, high-quality networking devices. You will: Perform manual testing of firmware releases (sanity, feature, regression) Analyse and reproduce issues raised by customers to support triage and resolution Translate feature requirements into fully functioning test cases. Own the entire process from requirements gathering and test design through implementation (Python/Robot Framework), production deployment, and maintenance. Build and maintain GitLab CI/CD pipelines for test execution across multiple product lines (Internet-Box, WLAN-Box, 5G FMR) Troubleshoot test failures, identify root causes, and collaborate with the firmware supplier on fixes and feature changes to influence product quality Lead the test suite organization and ensure tests are structured, non-redundant, and coverage gaps are visible Monitor and ensure operational readiness of remote physical test setups Drive evolution toward AI-assisted testing: declarative test definitions, LLM-based code generation, automated log analysis What we offer: Salary from 2600 to 4000 EUR monthly gross 80 EUR monthly cell phone and internet allowance Flexible schedule and possibility to work in hybrid mode Ergonomic home office allowance in value of 500 EUR Possibility to work abroad for 4 weeks each year Health Insurance – includes gym or pool fitness membership, covers consultations with a psychologist or psychotherapist (issued after 1 month) Optics (200 EUR every 2 years) 24 working days of annual paid holiday per year 5 dedicated paid learning day’s annually Day off on your birthday or names day 1 day off for social activities (voluntary project, adopting an animal)​ Collaborative, friendly and driven work environment Work on innovations, cutting edge technologies and in autonomous high performance teams Parking options Continuous development environment that fosters your growth (conferences, cross-department experience sharing, learning platforms etc.) Annual salary review Must Have: 2+ years in test automation or software testing Solid Python skills: reading, writing, debugging daily Experience with Robot Framework or similar test automation frameworks Understanding of IP networking: DHCP, DNS, NAT, routing, WLAN fundamentals Hands-on Linux and CLI troubleshooting Git and version control workflows Comfortable using AI tools (Claude, Copilot) for development and troubleshooting Problem solving and analytical skills Structured and proactive working style Strong English (spoken and written) since it’s the primary language in the team Nice to Have: Experience with embedded networking hardware (firmware updates, serial console, device management) GitLab CI/CD pipeline design Advanced prompt engineering and experience integrating LLMs into test workflows Device management protocols (TR-069, TR-369/USP) or TR-181 data models Degree in CS, IT, EE or equivalent practical experience German is a plus