Digital Account Manager

Can you easily understand clients’ and brands digital needs and objectives?

Does project coordination and clear communication come naturally to you?

Do you always give 100% to make sure all agency work is executed flawlessly, on time and on budget?

Then you might be the Digital Account Manager we need at MRM Romania!

What you'll be doing:

• Manage full-scale digital projects while liaising constantly with clients to understand their requirements, keeping one step ahead in terms of information, communication, and relationship management
• Understand the client’s business objectives and proactively manage Client and Agency team expectations.
• Keeping close relationships with the appropriate client stakeholders providing regular status updates.
• Ensure prompt and accurate answers to clients’ queries;
• Writing status reports throughout the duration of the project to keep clients and all teams updated;
• Administration tasks that will help to keep campaigns well-managed and organized: progress reporting, financial reporting;
• Use Basecamp as a collaborative project management platform for projects communication and administration;
• Collaborate with the business growth team to identify new leads and develop growth plans;
• Keep updated information on assigned clients.

What you need to have:

• Minimum 2 years of agency experience;
• Experience in coordinating social media projects and digital platforms, on any type of clients;
• Know-how on digital formats & specs, social media trends & requirements;
• Bachelor's degree in marketing, business, or similar fields;
• Ability to establish priorities and objectives and make realistic commitments;
• Excellent communication skills, both written and oral;
• Developed organizational skills, excellent attention to detail, and the ability to work independently to ensure projects are managed effectively;
• Understanding of sales principles and ability to deliver excellent customer experience;
• Effective presentation and negotiation skills;
• Excellent collaboration and communication skills.

What we offer:

• A fun, flexible, and relaxed work environment: flexible working hours & a hybrid work set-up, combining work from home and office days in a beautiful office with spectacular city views
• Time well taken: extra free days for special occasions and specific needs
• Private health-care subscription;
• Meal tickets;
• Personalized learning programs.

Looking forward to hearing from you!